Job Description
Full job description
Technical Business Analyst
Docklands, Australia
Reference: 6887471
Opportunity to work across business units and technical teams, translating user needs into clear and actionable system solutions
Full-time (1.0 FTE), maximum-term role until 25 June 2027
Remuneration: Band 4 - $89,184.51 - $111,200.77 + 12% superannuation
Generous NFP salary packaging options for up to $18,550
Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)
About the role
The Technical Business Analyst bridges business and technical teams, translating user needs into clear and actionable technical requirements.
The role requires strong stakeholder engagement, analytical thinking, and technical literacy with involvement across the full system development lifecycle, from requirements gathering through to testing and implementation. You will also identify opportunities for system and process improvement, ensuring solutions align with real user needs and deliver value.
The role reports to the Technical Analysis and Process Improvements Manager and works closely with developers, analysts, and the broader data and systems team.
About Us
We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.
What are PHNs?
PHNs have been established with two key objectives:
increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
improving coordination of care to ensure people receive the right care in the right place, at the right time
At NWMPHN, we offer:
Flexible working arrangements, including work-from-home options.
6 days of additional leave per calendar year supporting work-life balance
Additional paid leave during end of year close period.
NFP salary packaging options for up to $18,550
Generous paid parental leave for all carers
Stay fit with access to 249+ gym and pool facilities via Fitness Passport
Option to apply for additional purchased leave (48/52)
Opportunities for professional development and career progression.
Access to Employee Assistance Programs
For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/
A typical week may include:
Engaging with stakeholders to understand, analyse and document business and system requirements
Translating user requests into clear, structured technical requirements and specifications
Distinguishing between perceived and actual user needs to define effective solutions
Developing business, functional and technical requirements documentation
Working closely with developers and data analysts to translate requirements into build-ready outputs
Supporting solution design activities and stakeholder discussions
Participating in User Acceptance Testing (UAT), including test planning and validation
Managing both smaller technical requests and contributing to larger system projects (e.g. CMS upgrades)
Identifying opportunities for system improvement, process optimisation, and "clean-up" initiatives
Contributing to documentation standards, templates, and team knowledge assets
About you:
Graduate qualifications in Information Technology, Computer Science, Information Systems or related field, or minimum 3+ years equivalent experience
Strong communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders
Highly developed stakeholder management skills, with a collaborative and people-focused approach
Strong ability to interpret user needs and translate them into clear system requirements
Strong technical writing skills, with the ability to document user needs, develop clear and structured requirements, and translate business problems into actionable technical solutions.
High attention to detail with proven ability to plan, prioritise, share and adhere to work plans
Inquisitive mindset with the ability to ask the right questions and uncover underlying issues
NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.
We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!
Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at [email protected]
Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check, Victorian Working with Children Check
Applications Close: 08 May 2026
Technical Business Analyst
Docklands, Australia
Reference: 6887471
Opportunity to work across business units and technical teams, translating user needs into clear and actionable system solutions
Full-time (1.0 FTE), maximum-term role until 25 June 2027
Remuneration: Band 4 - $89,184.51 - $111,200.77 + 12% superannuation
Generous NFP salary packaging options for up to $18,550
Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)
About the role
The Technical Business Analyst bridges business and technical teams, translating user needs into clear and actionable technical requirements.
The role requires strong stakeholder engagement, analytical thinking, and technical literacy with involvement across the full system development lifecycle, from requirements gathering through to testing and implementation. You will also identify opportunities for system and process improvement, ensuring solutions align with real user needs and deliver value.
The role reports to the Technical Analysis and Process Improvements Manager and works closely with developers, analysts, and the broader data and systems team.
About Us
We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.
What are PHNs?
PHNs have been established with two key objectives:
increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
improving coordination of care to ensure people receive the right care in the right place, at the right time
At NWMPHN, we offer:
Flexible working arrangements, including work-from-home options.
6 days of additional leave per calendar year supporting work-life balance
Additional paid leave during end of year close period.
NFP salary packaging options for up to $18,550
Generous paid parental leave for all carers
Stay fit with access to 249+ gym and pool facilities via Fitness Passport
Option to apply for additional purchased leave (48/52)
Opportunities for professional development and career progression.
Access to Employee Assistance Programs
For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/
A typical week may include:
Engaging with stakeholders to understand, analyse and document business and system requirements
Translating user requests into clear, structured technical requirements and specifications
Distinguishing between perceived and actual user needs to define effective solutions
Developing business, functional and technical requirements documentation
Working closely with developers and data analysts to translate requirements into build-ready outputs
Supporting solution design activities and stakeholder discussions
Participating in User Acceptance Testing (UAT), including test planning and validation
Managing both smaller technical requests and contributing to larger system projects (e.g. CMS upgrades)
Identifying opportunities for system improvement, process optimisation, and "clean-up" initiatives
Contributing to documentation standards, templates, and team knowledge assets
About you:
Graduate qualifications in Information Technology, Computer Science, Information Systems or related field, or minimum 3+ years equivalent experience
Strong communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders
Highly developed stakeholder management skills, with a collaborative and people-focused approach
Strong ability to interpret user needs and translate them into clear system requirements
Strong technical writing skills, with the ability to document user needs, develop clear and structured requirements, and translate business problems into actionable technical solutions.
High attention to detail with proven ability to plan, prioritise, share and adhere to work plans
Inquisitive mindset with the ability to ask the right questions and uncover underlying issues
NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.
We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!
Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at [email protected]
Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check, Victorian Working with Children Check
Applications Close: 08 May 2026
💡 Quick Summary
Seeking a career-building opportunity? The Technical Business Analyst position is now open for candidates interested in the Work from home Jobs sector. This role in Docklands offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
