Job Description
Job Role
A technical content writer who can help us to develop and create SEO-friendly technical content for our blogs, website pages, and social media posts. The key responsibility of the individual will be conducting thorough research on industry-related topics and generating ideas for new content types and enriching our website with new blog posts and product/service descriptions.
Skills Required:
• Excellent Communication with amazing expressibility.
• Strategic and Analytical Thinking.
• Trustworthy, Reliable, Dedicated, and Passionate about work.
• Research and Development skills.
• Creative and innovative thinker and planner.
• Self-motivated and self-directed.
• Superior written and verbal communication skills, with a keen eye for detail.
• Knowledge of different types of content.
• Ability to quickly learn and understand complex technical topics.
• Understanding of the technical terms/jargon like cloud, database, server, etc, and capability to explain the topic in the easiest way.
• Hands-on experience with Content Management Systems and different content posting channels like WordPress, Medium, Quora, Youtube, Instagram, LinkedIn, Slideshare, etc.
• Firm understanding of Software Development Lifecycle & Agile.
Roles & Responsibilities
• Creating concise, eye-catching, SEO-friendly, and innovative content for multiple platforms (website, blogs, articles, social updates, LinkedIn, Slideshare, banners, portfolios, case studies, white papers, etc.)
• Obtaining an in-depth understanding of a particular topic by consistently brainstorming and collaborating with the technical team and researching and organizing the facts to put it together in the content.
• Evaluate current content and develop innovative approaches for improvement.
• Writing on a wide variety of topics for targeting a different audience.
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms.
• Polishing the content produced by other team members.
• Analyze content marketing metrics and makes changes as needed
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Provide engaging text and ideas to design images and diagrams for the content on social media, blogs, etc. that increase user understanding.
About Cyntexa
Cyntexa is a software development & consulting company primarily dealing in the world’s No.1 cloud-based CRM i.e. Salesforce. We are a passionate team of certified Salesforce Consultants, Developers, and Architects who have been helping customers build successful businesses on the Salesforce platform offering a variety of services ranging from Salesforce Customization to Salesforce Integration.
We are a Salesforce Silver Consulting Partner and solution provider in the world’s leading technology. We grew from a team of 5 to more than 300+ in just 4 years. What made that happen? Every individual’s sheer passion for learning and growing.
We are committed to creating the kind of culture where you feel connected and your contributions matter. We value and celebrate diversity and fervently believe every individual matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
We work on Salesforce’s Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Community Cloud, Einstein, Platform, Commerce Cloud, etc. In short, we are the ninjas of Salesforce!
We help other organizations by providing value to them and helping them grow their business exponentially. We have worked with different industries such as health care, real estate, hospitality, compliance, etc.
A technical content writer who can help us to develop and create SEO-friendly technical content for our blogs, website pages, and social media posts. The key responsibility of the individual will be conducting thorough research on industry-related topics and generating ideas for new content types and enriching our website with new blog posts and product/service descriptions.
Skills Required:
• Excellent Communication with amazing expressibility.
• Strategic and Analytical Thinking.
• Trustworthy, Reliable, Dedicated, and Passionate about work.
• Research and Development skills.
• Creative and innovative thinker and planner.
• Self-motivated and self-directed.
• Superior written and verbal communication skills, with a keen eye for detail.
• Knowledge of different types of content.
• Ability to quickly learn and understand complex technical topics.
• Understanding of the technical terms/jargon like cloud, database, server, etc, and capability to explain the topic in the easiest way.
• Hands-on experience with Content Management Systems and different content posting channels like WordPress, Medium, Quora, Youtube, Instagram, LinkedIn, Slideshare, etc.
• Firm understanding of Software Development Lifecycle & Agile.
Roles & Responsibilities
• Creating concise, eye-catching, SEO-friendly, and innovative content for multiple platforms (website, blogs, articles, social updates, LinkedIn, Slideshare, banners, portfolios, case studies, white papers, etc.)
• Obtaining an in-depth understanding of a particular topic by consistently brainstorming and collaborating with the technical team and researching and organizing the facts to put it together in the content.
• Evaluate current content and develop innovative approaches for improvement.
• Writing on a wide variety of topics for targeting a different audience.
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms.
• Polishing the content produced by other team members.
• Analyze content marketing metrics and makes changes as needed
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Provide engaging text and ideas to design images and diagrams for the content on social media, blogs, etc. that increase user understanding.
About Cyntexa
Cyntexa is a software development & consulting company primarily dealing in the world’s No.1 cloud-based CRM i.e. Salesforce. We are a passionate team of certified Salesforce Consultants, Developers, and Architects who have been helping customers build successful businesses on the Salesforce platform offering a variety of services ranging from Salesforce Customization to Salesforce Integration.
We are a Salesforce Silver Consulting Partner and solution provider in the world’s leading technology. We grew from a team of 5 to more than 300+ in just 4 years. What made that happen? Every individual’s sheer passion for learning and growing.
We are committed to creating the kind of culture where you feel connected and your contributions matter. We value and celebrate diversity and fervently believe every individual matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
We work on Salesforce’s Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Community Cloud, Einstein, Platform, Commerce Cloud, etc. In short, we are the ninjas of Salesforce!
We help other organizations by providing value to them and helping them grow their business exponentially. We have worked with different industries such as health care, real estate, hospitality, compliance, etc.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Content Writer position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.