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Full-time
Full Job Description
Technical Publications Content Developer/Publisher /Editor
Outbound Marketing (Bengaluru, Karnataka, India)
Enphase Energy is the fastest growing solar inverter company in the world. By combining the power of solar energy and with a unique high-tech approach to the industry, Enphase Energy makes solar power systems productive, reliable, smart, safe, and intelligent – simplifying installation and increasing the energy production of solar system. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself.
As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who envision, specify, and launch next generation solar technologies. Our work environment is fast-paced, fun, and full of exciting new projects.
Do you want to help change the world? If so, read on…
We are currently seeking a Technical Publications Content Developer and Publisher that can really shine! This important role in the Marketing and Sales organization will contribute to the business goal of ensuring best in class technical publications are a hallmark of Enphase products.
What you can look forward to:
You will create operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within the Enphase ecosystem. After a product is released, you will work with product quality specialists and customer service managers to improve the end-user experience through documentation and/or product design changes.
You will work with the product management, engineering, marketing, training, and program management teams to ensure the flow of information among project workgroups during development and testing.
Job Responsibilities
Determine the needs of end users of technical documentation. End users will include certification agencies, PV system designers, EPC firms, PV system installers, test engineers, auditors, customer support agents, field applications engineers and system owners.
Study product samples and talk with product designers and developers to create quick install guides and any required operation and installation manuals.
Provide feedback on products to make them easier to use and thus requiring need fewer instructions.
Organize and write supporting documents for products.
Release documents to the Enphase Document Management System (EDMS) for to be included in product packaging at manufacture.
Develop and use photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
Select appropriate medium for message or audience, such as manuals or online support articles or FAQs.
Standardize content across platforms and media.
Gather usability feedback from customers, designers, and manufacturers.
Revise documents as new issues arise.
Follow Enphase brand and style guidelines for consistent, predictable content creation.
Requirements
Bachelor's degree in area of specialty or at least 5 years of experience in the field or in a related area.
Strong preference for candidates with an understanding of electrical basics and solar industry experience.
Experience as a technical publication’s writer/content developer.
Expert with MS Office (Word, Excel, PowerPoint), Adobe InDesign & Illustrator.
SharePoint development and usage skills.
Edit the documents with proper grammar check, spell check and follow the editorial standards.
Strong writing, editing and proofreading skills.
Experience publishing to multiple platforms including print and web.
Project management skills, tool familiarity, extensive software skills are required.
Ability to work with outside of vendors/contractors to bring projects to fruition.
Ability to work in a team environment.
Ability to understand and communicate concepts quickly and accurately.
Accomplished presentation skills.
Desire to continuously learn new features of development tools and software.
High attention to detail.
Ability to prioritize, schedule and meet deadlines.
Work both independently and within a team.
Ability to work effectively in a fast-paced, dynamic team.
CONFIDENTIAL
© 2021 Enphase Energy, Inc.
No matching job preferences
Job type
Full-time
Full Job Description
Technical Publications Content Developer/Publisher /Editor
Outbound Marketing (Bengaluru, Karnataka, India)
Enphase Energy is the fastest growing solar inverter company in the world. By combining the power of solar energy and with a unique high-tech approach to the industry, Enphase Energy makes solar power systems productive, reliable, smart, safe, and intelligent – simplifying installation and increasing the energy production of solar system. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself.
As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who envision, specify, and launch next generation solar technologies. Our work environment is fast-paced, fun, and full of exciting new projects.
Do you want to help change the world? If so, read on…
We are currently seeking a Technical Publications Content Developer and Publisher that can really shine! This important role in the Marketing and Sales organization will contribute to the business goal of ensuring best in class technical publications are a hallmark of Enphase products.
What you can look forward to:
You will create operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within the Enphase ecosystem. After a product is released, you will work with product quality specialists and customer service managers to improve the end-user experience through documentation and/or product design changes.
You will work with the product management, engineering, marketing, training, and program management teams to ensure the flow of information among project workgroups during development and testing.
Job Responsibilities
Determine the needs of end users of technical documentation. End users will include certification agencies, PV system designers, EPC firms, PV system installers, test engineers, auditors, customer support agents, field applications engineers and system owners.
Study product samples and talk with product designers and developers to create quick install guides and any required operation and installation manuals.
Provide feedback on products to make them easier to use and thus requiring need fewer instructions.
Organize and write supporting documents for products.
Release documents to the Enphase Document Management System (EDMS) for to be included in product packaging at manufacture.
Develop and use photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
Select appropriate medium for message or audience, such as manuals or online support articles or FAQs.
Standardize content across platforms and media.
Gather usability feedback from customers, designers, and manufacturers.
Revise documents as new issues arise.
Follow Enphase brand and style guidelines for consistent, predictable content creation.
Requirements
Bachelor's degree in area of specialty or at least 5 years of experience in the field or in a related area.
Strong preference for candidates with an understanding of electrical basics and solar industry experience.
Experience as a technical publication’s writer/content developer.
Expert with MS Office (Word, Excel, PowerPoint), Adobe InDesign & Illustrator.
SharePoint development and usage skills.
Edit the documents with proper grammar check, spell check and follow the editorial standards.
Strong writing, editing and proofreading skills.
Experience publishing to multiple platforms including print and web.
Project management skills, tool familiarity, extensive software skills are required.
Ability to work with outside of vendors/contractors to bring projects to fruition.
Ability to work in a team environment.
Ability to understand and communicate concepts quickly and accurately.
Accomplished presentation skills.
Desire to continuously learn new features of development tools and software.
High attention to detail.
Ability to prioritize, schedule and meet deadlines.
Work both independently and within a team.
Ability to work effectively in a fast-paced, dynamic team.
CONFIDENTIAL
© 2021 Enphase Energy, Inc.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Content Writer position is now open for candidates interested in the Content Writer Jobs sector. This role in Bengaluru, Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Content Writer Jobs is a plus.
