Job Description
1.- Position :
As a leader in electrical safety in North America leveraging our industry leading product portfolio and strong technical reputation, we need to add to our Technical Customer Support Engineering Team based in Mississauga..
2.0 Responsibility
1) Be one of the Company’s lead personnel in dealing with customers. The transactions you will have with customers include providing technical assistance, developing and providing quotations, negotiating and winning orders and processing contracts.
2) Be an active member of the Company’s design team, developing product configurations to meet customer requirements.
3) Be a driving force in the development of new markets, as well as the proposal of new products and applications for existing products to contribute to the growth and profitability of the Company
3.0 Functions:
· Quoting & Ordering: Preparing, processing, and following up on accurate technical quotations, orders, and tenders.
· Technical Support: Providing technical guidance to customers regarding product selection, features, applications, and compatibility.
· Customer Relationship Management: Managing client accounts, resolving complaints, and providing post-sale support.
· Sales & Growth: Identifying upsell opportunities, prospecting new accounts, and achieving sales targets.
· Collaboration: Working with outside sales, vendors, and warehouse teams to ensure prompt delivery and customer satisfaction.
· Inventory & Pricing: Maintaining knowledge of inventory levels and managing pricing within company guidelines.
The successful applicant will have:
· Bachelor degree in Electrical Engineering
· Knowledge of CRM software and Microsoft Office
· Strong knowledge of electrical power systems and electronics relays
· Strong communication, time management, and negotiation skills
The base salary for this position is $57,000 per annum with additional benefits such as matching RRSP, extended healthcare, vision, dental & Life Insurance and discretionary performance bonus based on overall company performance.
Job Types: Full-time, Permanent
Pay: $57,000.00 per year
Benefits:
Extended health care
On-site parking
RRSP match
Education:
Bachelor's Degree (preferred)
Work Location: In person
As a leader in electrical safety in North America leveraging our industry leading product portfolio and strong technical reputation, we need to add to our Technical Customer Support Engineering Team based in Mississauga..
2.0 Responsibility
1) Be one of the Company’s lead personnel in dealing with customers. The transactions you will have with customers include providing technical assistance, developing and providing quotations, negotiating and winning orders and processing contracts.
2) Be an active member of the Company’s design team, developing product configurations to meet customer requirements.
3) Be a driving force in the development of new markets, as well as the proposal of new products and applications for existing products to contribute to the growth and profitability of the Company
3.0 Functions:
· Quoting & Ordering: Preparing, processing, and following up on accurate technical quotations, orders, and tenders.
· Technical Support: Providing technical guidance to customers regarding product selection, features, applications, and compatibility.
· Customer Relationship Management: Managing client accounts, resolving complaints, and providing post-sale support.
· Sales & Growth: Identifying upsell opportunities, prospecting new accounts, and achieving sales targets.
· Collaboration: Working with outside sales, vendors, and warehouse teams to ensure prompt delivery and customer satisfaction.
· Inventory & Pricing: Maintaining knowledge of inventory levels and managing pricing within company guidelines.
The successful applicant will have:
· Bachelor degree in Electrical Engineering
· Knowledge of CRM software and Microsoft Office
· Strong knowledge of electrical power systems and electronics relays
· Strong communication, time management, and negotiation skills
The base salary for this position is $57,000 per annum with additional benefits such as matching RRSP, extended healthcare, vision, dental & Life Insurance and discretionary performance bonus based on overall company performance.
Job Types: Full-time, Permanent
Pay: $57,000.00 per year
Benefits:
Extended health care
On-site parking
RRSP match
Education:
Bachelor's Degree (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Technical Customer Support Engineer or Electrical Technologist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.