Technical Duty Officer| SRE

💰 ₹50,400 - ₹80,640 (Est.) 📍 Hyderabad

Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.


Job Description

What you get to do in this role:

Provide relief and sustainable resolution to issues within our infrastructure.
Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
Drive monitoring and automation initiatives

Qualifications

To be successful in this role you have:

Deep knowledge of Linux systems
5+ Years’ experience with DevOps automation, CI/CD pipeline and agile methodologies
5+ Years’ experience with Cloud technologies, preferably Azure
Expertise in Observability and Monitoring of applications, services, and networks at scale
10+ years Coding in various languages; we normally prefer Python, JavaScript, and Ruby
MySQL database administration, troubleshooting, and performance tuning
Networking skills, IP addressing and routing.
Team-first attitude and an uncompromising attention to detail.
Good collaboration and communication skills
Ability to work in shifts that cover one weekend day.
Experience developing on the ServiceNow Platform is a bonus

JV20


JV20


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, ****** orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.


From Fortune. © 2026 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

💡 Quick Summary

Seeking a career-building opportunity? The Technical Duty Officer| SRE position is now open for candidates interested in the Software Developer Jobs sector. This role in Hyderabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.

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Job Details

Company Name: ServiceNow

Frequently Asked Questions

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The expected salary for Technical Duty Officer| SRE in Hyderabad is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Technical Duty Officer| SRE is an on-site position based in Hyderabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Technical Duty Officer| SRE. Previous experience in Software Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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