Job Description
Job description
The Company:
We are seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving. Our client is a leader in global payment solutions.
The Role:
This is a temporary contract position with the opportunity to extend or go permanent. The role involves set shifts, so you'll know your schedule in advance.
Key Responsibilities:
Provide technical customer service over the phone
Troubleshoot technical issues with customers
Log incidents and manage support processes
Requirements:
Solid background in customer service or contact centres
Experience in a call centre environment (preferred)
Previous experience in a customer-focused role (essential)
Strong communication skills – both written and verbal
Excellent system skills and a confident understanding of technology
Problem-solving skills
Clear criminal history and credit check
NZ residency or citizenship
Working Environment:
Join a diverse, fun, and supportive environment with ongoing training. Early February start dates with 3 weeks of paid training. Central Wellington location in a modern office.
The Company:
We are seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving. Our client is a leader in global payment solutions.
The Role:
This is a temporary contract position with the opportunity to extend or go permanent. The role involves set shifts, so you'll know your schedule in advance.
Key Responsibilities:
Provide technical customer service over the phone
Troubleshoot technical issues with customers
Log incidents and manage support processes
Requirements:
Solid background in customer service or contact centres
Experience in a call centre environment (preferred)
Previous experience in a customer-focused role (essential)
Strong communication skills – both written and verbal
Excellent system skills and a confident understanding of technology
Problem-solving skills
Clear criminal history and credit check
NZ residency or citizenship
Working Environment:
Join a diverse, fun, and supportive environment with ongoing training. Early February start dates with 3 weeks of paid training. Central Wellington location in a modern office.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Helpdesk Representative position is now open for candidates interested in the Technician Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.