Technical Lead-Contact Centre Technologies

C
CREDICUS BUSINESS SERVICES PRIVATE LIMITED


Call Center Representative
CREDICUS BUSINESS SERVICES PRIVATE LIMITED • Pune, Maharashtra • via WorkIndia.in
19 days ago
₹10K–₹12K a month
Full–time
No Degree Mentioned
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Job description
Salary Range : Rs. 10000 - Rs. 12000 , based on skills, experience, and interview performance

Educational Requirement : 12th Pass

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Ambegaon Budruk

Working Hours : 8:30 AM - 5:00 PM | Monday to Saturday

Addition...
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V
Voicera Analytics Pvt Ltd


Technical Lead-Contact Centre Technologies
Voicera Analytics Pvt Ltd • Pune, Maharashtra • via SimplyHired
3 days ago
Full–time
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Job description
Exp Level: 7 to 10 years

Location: Wakad, Pune

Key Responsibilities
• Leadership and ownership qualities are must. This is a client facing role so excellent communication skills are required.
• Doing proof of concepts (POCs) and sharing knowledge in peers .
• Collaborate with cross-functional teams, Mentoring Junior members to complete tasks and lead the development team.
• Develop / maintain IVR applications using built in Java and Spring Boot and VXML
• Migrating existing IVR applications to cloud platforms
• REST API design and production troubleshooting
• Open to work on new technologies
• IVR development with VXML
• Deploy and manage applications on cloud platforms
• Integrate existing applications with AI systems and mentor junior developers

Required Skills
• Experience in contact center domain is must.
• 7 to 10 years of experience in Java, Spring boot, VXML, Microservices
• Strong experience with Spring Boot, multithreading, Rest API development
• Expertise in UI technologies including JSP and React.js
• Experience with cloud platforms like AWS / Azure / Alibaba Cloud platforms
• Experience with IBM MQ, Kafka
• System design understating and
• Knowledge of REST APIs and scalable application development
• Experience with Git, CI/CD, and containerization (Docker), Kubernetes, Google App Engine, AWS ECS
• Production support and troubleshooting

Added Advantage
• Experience with Google dialog flow, Twilio or other cloud telephony systems
• Expertise in AI development, RAG
• Experience with using github copilot, Windsurf etc to speed up development process.
• Expertise with Python programming.

What We Offer:
• Collaborative environment and exposure to global initiatives
• Competitive compensation and benefits.
• Flexible hybrid work model (4 days onsite + 1 day remote).

Job Types: Full-time, Permanent

Pay: ₹1,800,000.00 - ₹2,500,000.00 per year

Benefits:
• Provident Fund

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
• Willingness to work from Wakad Office from Mon to Thu every week?

Education:
• Bachelor's (Required)

Experience:
• Java: 7 years (Required)

Work Location: In person