Job Description
Job Req ID:
24730
Posting Date:
1+ Oct 2026
Function:
Customer Service
Location:
Dundahera, Sector 21, Gurugram, India
Salary:
Competitive
Recruiter: Rakshanda Arora
Hiring Manager: Sidhartha Gupta
Career Grade: E
Experience:
• Strong understanding and appreciation of the relationship between BT and our customers
• Behave as the conscious of the customer whilst protecting the BT brand and driving profitable growth
• Extensive experience of working in complex Network security
• Incident and problem management experience
• Experience driving efficiencies in change and incident management
• Strong communication and collaboration skills, and experience managing by influence
Why this job matters
• Critical customer ( Royal Bank of Scotland ) – New contract for BT in 2020.
• Champion Service improvements to continually and consistently improve quality and customer satisfaction with IT services
• Contributes to RBS vision and strategy
24730
Posting Date:
1+ Oct 2026
Function:
Customer Service
Location:
Dundahera, Sector 21, Gurugram, India
Salary:
Competitive
Recruiter: Rakshanda Arora
Hiring Manager: Sidhartha Gupta
Career Grade: E
Experience:
• Strong understanding and appreciation of the relationship between BT and our customers
• Behave as the conscious of the customer whilst protecting the BT brand and driving profitable growth
• Extensive experience of working in complex Network security
• Incident and problem management experience
• Experience driving efficiencies in change and incident management
• Strong communication and collaboration skills, and experience managing by influence
Why this job matters
• Critical customer ( Royal Bank of Scotland ) – New contract for BT in 2020.
• Champion Service improvements to continually and consistently improve quality and customer satisfaction with IT services
• Contributes to RBS vision and strategy
💡 Quick Summary
Seeking a career-building opportunity? The Technical Management Professional position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
