Technical Officer

Full job description
SYNOPSIS:

Technical Officer

Part Time - Permanent role-24 hours per week
Hourly rate $33.+0 starting at plus superannuation
Great work-life balance | Flexible working options available

Are you looking for an organisation that supports staff through career development and flexible work options?

Do you want to escape the city life and experience the regional lifestyle?

Wodonga Council supports its staff in accessing genuine flexible work and leave options including working from home, flexible start and finish times, paid parental leave arrangements and purchasing additional leave.

Want to read more about life in Wodonga? Click here or visit our website here.

Wodonga Council is dedicated to providing high quality services across the community.

We are a values-driven organisation that is committed to building healthy and engaged teams which benefit from our flexible work options, health and wellbeing initiatives, and development opportunities, so that we grow as individuals and as an organisation. We recognise the importance of balancing work and life and understand that priorities change with time.

At Wodonga Council we offer meaningful work and take pride in what we do.


The Role

Provide a welcoming and supportive environment with a high level of customer service .
Preparing, maintaining and coordinating venue rooms including setting up audio visual and other meeting equipment .
Provide appropriate support services, including AV support, for the smooth operation of Hyphen exhibitions, programs, meetings and functions.
Physically set up and pack up meeting rooms to ensure they meet hirer needs, including providing appropriate support services for the smooth operation of all meetings and functions.
Support the IT and Systems Coordinator with inductions, building maintenance, minor equipment maintenance and updates .
Delivery of digital literacy and support programs .
Provide administrative support as required.

Key responsibilities:

Ensure that Hyphen facilities are in a clean and well presented condition for all functions and bookings .
Assist with and understand AV requirements of all functions and bookings including testing hirer equipment and troubleshooting issues .
Physically set up and pack up venue rooms including moving tables and chairs to meet the booking requirements of the venue.
Support the IT and Systems Coordinator with identifying, logging and following up building maintenance issues including meeting with contractors onsite .
Support the IT and Systems Coordinator with trouble shooting venue issues, minor equipment updates and repairs .
Support the IT and Systems Coordinator to understand the AV and lighting requirements of exhibitions and programs .
Conduct inductions into Hyphen spaces including Maker Space, Sound Studio and Creative Studio
Deliver programs such as ‘Helpdesk’ sessions and Connected Seniors to support digital literacy in the community .
Provide programming support as required .
Provide customer service at the Hyphen reception desk .

Key Selection Criteria

Qualifications and/or relevant experience in a library, museum, education, cultural or customer service setting
Demonstrated high level of computer and administration skills with an eye for detail
Experience in setting up audio visual, computer or sound system equipment
The ability to assess priorities and manage competing requests
A high level of customer service skills and experience in a busy and varied customer service environment with a focus on cultural sensitivity and meeting the needs of clients from a wide variety of backgrounds.
Commitment and ability to work effectively in a team-based environment as well as the ability to work independently

How to Apply

Visit our website www.wodonga.vic.gov.au/careers

Use the “apply” button to commence your application.

Applicants will be required to;

When you apply, there will be text fields to type and address the key selection criteria as outlined above (support on how to address this criteria can be found here)
Upload a brief cover letter
Upload a current resume
Prior to commencement, the successful applicant will be required to provide the following.

A copy of a recent National Police Check (less than 3 months)
A current driver’s licence
Any other mandatory requirements outlined in the position description (eg. first aid, CPR, WWCC, forklift).
The completion of a pre-employment functional assessment (paid for by the council) might also be required.

If applicable, evidence regarding right to work in Australia will need to be presented.


Enquiries

Karen Gardner- Team Leader Hyphen- kgardner@wodonga.vic.gov.au


Applications close 11.5+pm, Monday 16th September 2024

Position description below

Wodonga Council is committed to the safety and wellbeing of all children and young people.

Wodonga Council is an equal opportunity employer and provides many benefits for staff, including:

Employee health and wellbeing programs;
Flexible work arrangements;
Learning and development; and,
Career pathways and opportunities.
The organisation prides itself on having a positive and supportive culture. We are committed to ongoing learning and development opportunities to grow and enhance the skills of our staff. We have a strong commitment to the council’s corporate values of trust, integrity, learning and respect.

We encourage applications from the Aboriginal and Torres Strait Islander community; people with a disability; people from any gender identity and sexuality orientation; and, people from every age, culture and ethnic background.

If you have special needs that we can address to assist you to submit your application or to fully participate in the selection process, please contact us.

We welcome applications from veterans and defence families. If you are a veteran and would like to discuss how your skills may transfer across, please contact us at hr@wodonga.vic.gov.au.

Australia
Victoria
Wodonga Show on map Get directions