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Acton ACT
50 km
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jobs in Acton ACT
1,000+ jobs
Information Services Librarian | Full-time Permanent
Justice and Community Safety
Canberra ACT
ED Registrar | ACEM Accredited Training Position
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Canberra ACT 2601
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Canberra ACT
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Canberra ACT
Training program
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Canberra ACT
Training program
ACT Policing - Team Member, Radio and Technical Services
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Maternity leave
Assistant Director, ****** Violence Responses (Co-Located) | Full-time Permanent
Justice and Community Safety
Canberra ACT
Early Careers Coordinator
MSS Security
Canberra ACT
Project and Governance Officer
Australian National University
Canberra ACT 2601
Facilities Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Technical Service Desk
Unisys
Canberra ACT
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Unisys
What success looks like in this role:
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.
Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the correct support group.
Act as a single point of contact on incidents and problems logged.
Perform appropriate diagnostics to initiate problem management workflow process.
Provide clients with a reference number for their incident/request.
Understand various media sources that interface with the Service Desk.
Support multiple clients through customer service professionalism and insight.
Flexible to work in 24/7 environment and requires being able to work on a rotating shift roster including nights and weekends.
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc).
#L1-PB2
You will be successful in this role if you have:
Baseline Security Clearance is necessary.
Must be an Australian Citizen.
Applicants with customer service experience preferred.
Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology is desirable.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
Start of main content
Job title, keywords or company
Acton ACT
50 km
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
Date posted
filter
jobs in Acton ACT
1,000+ jobs
Information Services Librarian | Full-time Permanent
Justice and Community Safety
Canberra ACT
ED Registrar | ACEM Accredited Training Position
Mediix
Canberra ACT 2601
Practice Assistant
King & Wood Mallesons
Canberra ACT
2027 Graduate Program (Affirmative measure - Aboriginal and Torres Strait Islander employment)
Australian Taxation Office
Canberra ACT
Training program
2027 Graduate Program (Affirmative measure - disability employment)
Australian Taxation Office
Canberra ACT
Training program
ACT Policing - Team Member, Radio and Technical Services
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Maternity leave
Assistant Director, ****** Violence Responses (Co-Located) | Full-time Permanent
Justice and Community Safety
Canberra ACT
Early Careers Coordinator
MSS Security
Canberra ACT
Project and Governance Officer
Australian National University
Canberra ACT 2601
Facilities Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Technical Service Desk
Unisys
Canberra ACT
View similar jobs with this employer
Regulatory Officers, Compliance Officers, Intelligence Officers and Investigators – Compliance
Australian Government
Canberra ACT
Master Control Room Operator
The Department of Parliamentary Services
Canberra ACT 2600
Gym membership
Onsite gym
On-site parking
Data Roles
Downer Group
Canberra ACT
Allied Health Assistant | Full-time Permanent
Justice and Community Safety
Canberra ACT
Ranger in Charge | Full-time Temporary
City and Environment
Canberra ACT
Despatch Consultant
CIBT
Canberra ACT
Cleaner - Full Time - HQJOC Bungendore
Downer Group
Bungendore NSW
Employee assistance program
Data Transfer Request Commercial Support
Downer Group
Canberra ACT
Supply Chain Management Logistics Officer
KBR
Canberra ACT
Parental leave
Health insurance
Employee discount
Insurance services
Salary packaging
Complimentary flu shots
View similar jobs with this employer
NMF Communications Operator
Babcock International
Barton ACT 2600
Executive Level 1 - Assistant Director, Internal Budgeting and Reporting
Department of Health, Disability and Ageing
Woden ACT
Mineral Commodity Specialist & Data Analyst, Mineral Intelligence
Geoscience Australia
Canberra ACT
Practice Administrator
Clayton Utz
Canberra ACT
Indigenous employment – Work as a Security Officer onsite in Defence
MSS Security
Canberra ACT
Referral program
People also searched:
Employers: Post a Job
Unisys
What success looks like in this role:
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.
Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the correct support group.
Act as a single point of contact on incidents and problems logged.
Perform appropriate diagnostics to initiate problem management workflow process.
Provide clients with a reference number for their incident/request.
Understand various media sources that interface with the Service Desk.
Support multiple clients through customer service professionalism and insight.
Flexible to work in 24/7 environment and requires being able to work on a rotating shift roster including nights and weekends.
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc).
#L1-PB2
You will be successful in this role if you have:
Baseline Security Clearance is necessary.
Must be an Australian Citizen.
Applicants with customer service experience preferred.
Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology is desirable.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, ****** orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .
💡 Quick Summary
Seeking a career-building opportunity? The Technical Service Desk position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.