Job Description
The Position
Position Title: Technical Service Specialist
Reporting to: Technical Support Manager
Location: Patna
Role and Responsibilities:
• Responsible for installations and commissioning
• Responsible for call logging and closing
• Responsible for customer trainings
• Responsible for breakdown/Preventive maintenance
• Responsible for 1st Line Application support
• Management of the IPC Compliance
• Responsible for the submission of the annual maintenance contract
• Responsible for payment collection
• QMS Adherence
• Reporting – MIS
• Managing the Team of Contract Engineer (as applicable)
• Development of Team and Effective People Leadership as demonstrated by Leadership Commitments
• (if applicable)
Education & Experience:
Education - B.E / Diploma in Technical
Experience - Minimum - 2-5 and 5-8 years’ work experience
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
For more than 60 years, Roche has been committed to making a difference to the lives of people in India. Roche Diagnostics India is the market leader in In-Vitro-Diagnostics, providing diagnostic testing for early detection, evaluation and monitoring of disease. On the product side, the organisation provides a wide range of diagnostic products for customers around distinct disease areas namely diabetes, virology, blood screening, women's health, microbiology, oncology and genomics.
Roche is an Equal Opportunity Employer
Report this listing
Position Title: Technical Service Specialist
Reporting to: Technical Support Manager
Location: Patna
Role and Responsibilities:
• Responsible for installations and commissioning
• Responsible for call logging and closing
• Responsible for customer trainings
• Responsible for breakdown/Preventive maintenance
• Responsible for 1st Line Application support
• Management of the IPC Compliance
• Responsible for the submission of the annual maintenance contract
• Responsible for payment collection
• QMS Adherence
• Reporting – MIS
• Managing the Team of Contract Engineer (as applicable)
• Development of Team and Effective People Leadership as demonstrated by Leadership Commitments
• (if applicable)
Education & Experience:
Education - B.E / Diploma in Technical
Experience - Minimum - 2-5 and 5-8 years’ work experience
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
For more than 60 years, Roche has been committed to making a difference to the lives of people in India. Roche Diagnostics India is the market leader in In-Vitro-Diagnostics, providing diagnostic testing for early detection, evaluation and monitoring of disease. On the product side, the organisation provides a wide range of diagnostic products for customers around distinct disease areas namely diabetes, virology, blood screening, women's health, microbiology, oncology and genomics.
Roche is an Equal Opportunity Employer
Report this listing
💡 Quick Summary
Seeking a career-building opportunity? The Technical Service Specialist position is now open for candidates interested in the Technician Jobs sector. This role in Bihar Sharif offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.