Job Description
Location
Auckland City, Auckland
Full job description
The Technical Solution Engineer role involves understanding the business needs and technical requirements of our customers to design solutions using a mix of Invenco, incumbent, and other vendor products. It combines pre-sales, sales engineering, and business analysis, serving as a crucial link between customers and the company's business, development, and technical teams; and acts as a global conduit between CDMs and customers, ensuring timely issue resolution.
Here are some of the key responsibilities of the role.
Solution Design
Collaborate with internal and global teams to develop solutions using Invenco by GVR products & solutions
Work with Business development to translate customer and market needs into clear technical solutions
Be a crucial link between customers and the company’s business development and technical delivery teams
Conduct site visits and be involved in customer discussions
Pre-Sales and Sales Engineering
Provide assistance with Requests for Information and Pricing
Work with Business Development team to provide product, business and technical knowledge in support of pre-sales activities.
As part of a cross-functional bid management ream, submit RFPs, RFIs and EOIs to prospective customers within set deadlines.
Customer Management
Build strong customer relationships, serving as the key link between customers, business development, 3rd party vendors and technical teams before and during the project life cycle.
Provide pre-sales and technical support, conducting product demos, discussions, and site visits to align solutions with customer needs.
Prepare user friendly business and technical documentation including presentations, proposals, and project updates.
Project Support and Technical Resolution
Act as the primary technical point of contact during pilot implementations, ensuring smooth setup and resolving issues promptly.
Provide comprehensive training and documentation to service partners and internal teams, including user manuals and guides.
#LI-MA1
About your Experience
You’ll have worked in a similar role with experience designing technical solutions. Most importantly, you will love working with customers and be able to collaborate across a range of different teams to get projects delivered.
3+ years experience in designing technical solutions
Relevant tertiary qualification in IT or Engineering
Proven experience working in an Agile project team environment
Has worked in a sales engineer or similar position.
Excellent communication skills both written and verbal in English
No restrictions to travel
Desirable: Experience supporting payment systems (ie. Cards / POS payment industry)
WHO IS INVENCO by GVR
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let’s enable the way the world moves!
Auckland City, Auckland
Full job description
The Technical Solution Engineer role involves understanding the business needs and technical requirements of our customers to design solutions using a mix of Invenco, incumbent, and other vendor products. It combines pre-sales, sales engineering, and business analysis, serving as a crucial link between customers and the company's business, development, and technical teams; and acts as a global conduit between CDMs and customers, ensuring timely issue resolution.
Here are some of the key responsibilities of the role.
Solution Design
Collaborate with internal and global teams to develop solutions using Invenco by GVR products & solutions
Work with Business development to translate customer and market needs into clear technical solutions
Be a crucial link between customers and the company’s business development and technical delivery teams
Conduct site visits and be involved in customer discussions
Pre-Sales and Sales Engineering
Provide assistance with Requests for Information and Pricing
Work with Business Development team to provide product, business and technical knowledge in support of pre-sales activities.
As part of a cross-functional bid management ream, submit RFPs, RFIs and EOIs to prospective customers within set deadlines.
Customer Management
Build strong customer relationships, serving as the key link between customers, business development, 3rd party vendors and technical teams before and during the project life cycle.
Provide pre-sales and technical support, conducting product demos, discussions, and site visits to align solutions with customer needs.
Prepare user friendly business and technical documentation including presentations, proposals, and project updates.
Project Support and Technical Resolution
Act as the primary technical point of contact during pilot implementations, ensuring smooth setup and resolving issues promptly.
Provide comprehensive training and documentation to service partners and internal teams, including user manuals and guides.
#LI-MA1
About your Experience
You’ll have worked in a similar role with experience designing technical solutions. Most importantly, you will love working with customers and be able to collaborate across a range of different teams to get projects delivered.
3+ years experience in designing technical solutions
Relevant tertiary qualification in IT or Engineering
Proven experience working in an Agile project team environment
Has worked in a sales engineer or similar position.
Excellent communication skills both written and verbal in English
No restrictions to travel
Desirable: Experience supporting payment systems (ie. Cards / POS payment industry)
WHO IS INVENCO by GVR
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let’s enable the way the world moves!
💡 Quick Summary
Seeking a career-building opportunity? The Technical Solutions Engineer position is now open for candidates interested in the Technician Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.