Job Description
Skip to main content
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Retail Store Manager | Jacqui E |Canberra DFO
The Just Group
Canberra ACT
Gym membership
Employee assistance program
Sales Assistant - Part Time - Jacqui E - Canberra DFO
The Just Group
Canberra ACT
Referral program
Employee discount
Employee assistance program
Stakeholder Engagement Research Officer
Australian Government
Canberra ACT
Wellbeing Facilitator | Queanbeyan
Warrigal
Queanbeyan NSW
Salary packaging
Independent Member – HCSD Audit and Risk Management Committee |
Independent Statutory Offices including boards,...
Canberra ACT
Customer Success Manager
DXC Technology
Canberra ACT
Parental leave
Insurance services
Employee assistance program
Paid volunteer leave
Cyber Educator | Full-time Permanent
Canberra Institute of Technology
Canberra ACT
Deputy Product Manager
Downer Group
Canberra ACT
Deputy Principal - Farrer Primary School | Full-time Permanent
Education
Canberra ACT
Service Person Driver
Kennards Hire
Fyshwick ACT
Employee discount
Profit sharing
Employee rewards program
Cafe Attendant
Arcare Aged Care
Canberra ACT
Paid training
Health insurance
Employee discount
Employee assistance program
Assistant Director, Information and Records Management - Net Zero Economy Authority
Australian Government
Canberra ACT 2600
Cyber Security Adviser - EL 1
Australian Taxation Office
Canberra ACT
Expression of interest_ Advanced Cyber Intelligence and Response Team (ACIRT) Consultant
Fujitsu
Canberra ACT
Cyber Security Analyst - EL 1
Australian Taxation Office
Canberra ACT
Catering Assistant | Queanbeyan
Warrigal
Queanbeyan NSW
Salary packaging
View similar jobs with this employer
Geospatial analyst
Geoscience Australia
Canberra ACT
Club Manager - Mitchell
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Site Activation Partner (Study Start up Associate) - FSP
Parexel
Canberra ACT
Account Manager
HILTI
Canberra ACT
Solution Designer (AU Citizen with Security Clearance)
Accenture
Canberra ACT
On-the-job training
Technical Specialist
EML
Canberra ACT
Parental leave
Gym membership
Insurance services
Employee assistance program
Work from home
Studio Manager - Queanbeyan
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Funding and Submissions Lead
Woden Community Service
Canberra ACT
Employee assistance program
Salary packaging
yd. Store Manager – Canberra, ACT
Retail Apparel Group
Fyshwick ACT 2609
View similar jobs with this employer
People also searched:
Employers: Post a Job
EML
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Melbourne or Canberra, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees. This role operates in a customer-centric environment focused on the proactive management of claims.
Using your extensive knowledge of the SRC Act, you will coach and train team members and provide accurate, strategic advice in line with contract requirements and the SRC Act. This role suits a motivated self-starter who enjoys providing technical support, training, and advice to Case Managers in a fast-paced environment.
This is permanent, full time position based in either our Melbourne or Canberra office, with flexibility to work from home for up to 3 days per week once fully trained.
YOUR RESPONSIBILITIES
Undertake a variety of technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements
Provide technical advice, training, and assistance to Case Managers, and internal and external stakeholders based on sound understanding of the legislation, case law and risk management considerations
Develop, coach and train a group of Case Managers which supports the delivery of a world class customer experience in line with relevant key performance measures
Work within the legislative and regulatory environment to optimise outcomes for all stakeholders
Apply sound risk management principles to ensure compliance and sustainable decision making
ABOUT YOU
Strong experience and demonstrated ability in administering and managing a portfolio of claims and providing sound technical advice and training functions under the SRC Act.
Strong experience and demonstrated ability in best practice dispute resolution, negotiation and mediation
Strong experience and demonstrated ability working in a fast-paced environment
Strong experience in capability to develop, conduct training and support continuous improvement initiatives
Experience in coaching, training and mentoring Case Managers in the workers compensation industry
Strong written and verbal communication skills
Evidence of excellent stakeholder management and decision making in a Workers Compensation setting
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Retail Store Manager | Jacqui E |Canberra DFO
The Just Group
Canberra ACT
Gym membership
Employee assistance program
Sales Assistant - Part Time - Jacqui E - Canberra DFO
The Just Group
Canberra ACT
Referral program
Employee discount
Employee assistance program
Stakeholder Engagement Research Officer
Australian Government
Canberra ACT
Wellbeing Facilitator | Queanbeyan
Warrigal
Queanbeyan NSW
Salary packaging
Independent Member – HCSD Audit and Risk Management Committee |
Independent Statutory Offices including boards,...
Canberra ACT
Customer Success Manager
DXC Technology
Canberra ACT
Parental leave
Insurance services
Employee assistance program
Paid volunteer leave
Cyber Educator | Full-time Permanent
Canberra Institute of Technology
Canberra ACT
Deputy Product Manager
Downer Group
Canberra ACT
Deputy Principal - Farrer Primary School | Full-time Permanent
Education
Canberra ACT
Service Person Driver
Kennards Hire
Fyshwick ACT
Employee discount
Profit sharing
Employee rewards program
Cafe Attendant
Arcare Aged Care
Canberra ACT
Paid training
Health insurance
Employee discount
Employee assistance program
Assistant Director, Information and Records Management - Net Zero Economy Authority
Australian Government
Canberra ACT 2600
Cyber Security Adviser - EL 1
Australian Taxation Office
Canberra ACT
Expression of interest_ Advanced Cyber Intelligence and Response Team (ACIRT) Consultant
Fujitsu
Canberra ACT
Cyber Security Analyst - EL 1
Australian Taxation Office
Canberra ACT
Catering Assistant | Queanbeyan
Warrigal
Queanbeyan NSW
Salary packaging
View similar jobs with this employer
Geospatial analyst
Geoscience Australia
Canberra ACT
Club Manager - Mitchell
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Site Activation Partner (Study Start up Associate) - FSP
Parexel
Canberra ACT
Account Manager
HILTI
Canberra ACT
Solution Designer (AU Citizen with Security Clearance)
Accenture
Canberra ACT
On-the-job training
Technical Specialist
EML
Canberra ACT
Parental leave
Gym membership
Insurance services
Employee assistance program
Work from home
Studio Manager - Queanbeyan
Viva Leisure Group
Greater Canberra ACT
Parental leave
Gym membership
Free fitness classes
Funding and Submissions Lead
Woden Community Service
Canberra ACT
Employee assistance program
Salary packaging
yd. Store Manager – Canberra, ACT
Retail Apparel Group
Fyshwick ACT 2609
View similar jobs with this employer
People also searched:
Employers: Post a Job
EML
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Melbourne or Canberra, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees. This role operates in a customer-centric environment focused on the proactive management of claims.
Using your extensive knowledge of the SRC Act, you will coach and train team members and provide accurate, strategic advice in line with contract requirements and the SRC Act. This role suits a motivated self-starter who enjoys providing technical support, training, and advice to Case Managers in a fast-paced environment.
This is permanent, full time position based in either our Melbourne or Canberra office, with flexibility to work from home for up to 3 days per week once fully trained.
YOUR RESPONSIBILITIES
Undertake a variety of technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements
Provide technical advice, training, and assistance to Case Managers, and internal and external stakeholders based on sound understanding of the legislation, case law and risk management considerations
Develop, coach and train a group of Case Managers which supports the delivery of a world class customer experience in line with relevant key performance measures
Work within the legislative and regulatory environment to optimise outcomes for all stakeholders
Apply sound risk management principles to ensure compliance and sustainable decision making
ABOUT YOU
Strong experience and demonstrated ability in administering and managing a portfolio of claims and providing sound technical advice and training functions under the SRC Act.
Strong experience and demonstrated ability in best practice dispute resolution, negotiation and mediation
Strong experience and demonstrated ability working in a fast-paced environment
Strong experience in capability to develop, conduct training and support continuous improvement initiatives
Experience in coaching, training and mentoring Case Managers in the workers compensation industry
Strong written and verbal communication skills
Evidence of excellent stakeholder management and decision making in a Workers Compensation setting
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Specialist position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.