Job Description
Technical Specialist – SAP Service & Asset Manager (SSAM)
Pay Rate: $78.70/hour, depending on experience
Contract Length: 12 Months
Location: Burnaby, British Columbia
Raise is currently hiring a Technical Specialist – SAP Service & Asset Manager (SSAM) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Technical Specialist in this role will provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on the business capabilities for SSAM, and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems.
Key Responsibilities:
Implementation & Configuration
Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.
Technical Support & Troubleshooting
Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
Perform root cause analysis and resolve performance bottlenecks.
Maintain security roles and ensure compliance with enterprise standards.
Development & Customization
Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
Implement custom workflows, dynamic forms, and branding for SSAM clients.
Integration & Collaboration
Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.
Documentation & Training
Prepare technical documentation, operational guides, and configuration manuals.
Conduct training sessions for end-users and junior technical staff.
Required
Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.
Technical Expertise
Strong knowledge of SAP Service & Asset Manager architecture and functionalities.
Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
Experience with SAP S/4HANA and ECC integration.
Mobile Development
Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
Familiarity with offline synchronization and persona-based mobile workflows.
Must be able to provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
Assets:
Experience with Agile methodologies and CI/CD tools (GitHub Actions).
Knowledge of ESRI integration and geospatial data handling (optional but valuable).
Education and Skills
Bachelor’s degree in Computer Science, Information Technology, or related field.
SAP relevant certifications, an asset
Excellent communication skills for cross-functional collaboration.
Problem-Solving & Communication
Analytical mindset with ability to troubleshoot complex technical issues.
Additional Information
Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
Every contractor must supply their own “Smart Phone”. This is needed to gain access to the Organizations network
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 8XXXXXX or hello@raiserecruiting.com.
#WES
#LI-SC1
Pay Rate: $78.70/hour, depending on experience
Contract Length: 12 Months
Location: Burnaby, British Columbia
Raise is currently hiring a Technical Specialist – SAP Service & Asset Manager (SSAM) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Technical Specialist in this role will provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on the business capabilities for SSAM, and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems.
Key Responsibilities:
Implementation & Configuration
Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.
Technical Support & Troubleshooting
Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
Perform root cause analysis and resolve performance bottlenecks.
Maintain security roles and ensure compliance with enterprise standards.
Development & Customization
Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
Implement custom workflows, dynamic forms, and branding for SSAM clients.
Integration & Collaboration
Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.
Documentation & Training
Prepare technical documentation, operational guides, and configuration manuals.
Conduct training sessions for end-users and junior technical staff.
Required
Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.
Technical Expertise
Strong knowledge of SAP Service & Asset Manager architecture and functionalities.
Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
Experience with SAP S/4HANA and ECC integration.
Mobile Development
Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
Familiarity with offline synchronization and persona-based mobile workflows.
Must be able to provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
Assets:
Experience with Agile methodologies and CI/CD tools (GitHub Actions).
Knowledge of ESRI integration and geospatial data handling (optional but valuable).
Education and Skills
Bachelor’s degree in Computer Science, Information Technology, or related field.
SAP relevant certifications, an asset
Excellent communication skills for cross-functional collaboration.
Problem-Solving & Communication
Analytical mindset with ability to troubleshoot complex technical issues.
Additional Information
Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
Every contractor must supply their own “Smart Phone”. This is needed to gain access to the Organizations network
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 8XXXXXX or hello@raiserecruiting.com.
#WES
#LI-SC1
💡 Quick Summary
Seeking a career-building opportunity? The Technical Specialist – SAP Service & Asset Manager (SSAM) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Burnaby offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.