Job Description
Our four products tackle the four pillars of maritime autonomy: operate autonomously (GAMA), navigate safely (Lookout+), digitise operations (MarOps), and simulate and validate (MIS-SIM). Our platform is operational with partners worldwide, in the hands of real-world operators across defence, commercial, and offshore industries.
The Role
As a Technical Success Engineer, you'll be working on the bleeding edge, bridging the gap between our engineering teams and real-world deployment. You'll work closely with our software development and customer success teams, as well as directly with customers and end users, to put our technology into the hands of operators around the world.
This means managing project delivery from concept through commissioning, supporting test and evaluation of our products, and ensuring systems are integrated and performing to specification. There will be opportunities to work onsite at customer facilities, on vessels during sea trials, and in the field as our products go live.
You'll need strong communication skills, be highly organised, and bring experience managing complex engineering projects. Above all, you're eager to learn and excited to grow alongside a fast-moving team.
Rates and Location
Salary: Competitive, based on experience
Location: Sydney, in office - Mix of office and field work
Start date: Flexible
Citizenship: Australian Citizen or Permanent Resident required
General Duties
Deliver projects end-to-end with the engineering team, from scoping through deployment and handover
Assist in the design and execution of test and evaluation procedures for autonomous systems
Install, commission, and support our products on customer vessels during delivery
Troubleshoot system-level issues spanning hardware, software, and communications
Serve as the technical point of contact for customers throughout their project
Create and maintain technical documentation, test reports, and integration guides
Collaborate with software and customer success teams to feed field insights back into product development
Travel domestically and internationally to support global deployments
Experience and Qualifications
The following is required:
Degree in Engineering (Electrical, Mechatronics, Systems or Project Management) or equivalent hands-on experience
Strong communication skills spanning internal and external - you'll be representing Greenroom to customers worldwide
Project management expertise and attention to detail
Experience coordinating technical projects and managing competing priorities
Comfortable working in dynamic field environments, including days at sea on vessels
Willingness to travel as projects require
Desirable Experience
Experience in the maritime environment
Background spanning both electrical and software disciplines
Experience with Linux software environments
Experience with software development - ROS2, Python, or C++
Networking fundamentals: TCP/IP, Ethernet, serial communications
A practical understanding of industrial protocols: NMEA 2000, CAN bus, J1939
Maritime or autonomous systems industry experience
History of writing test procedures and technical reports
Previous customer-facing or field engineering roles
Familiarity with agile methodologies
Why Greenroom?
You'll join a team that's genuinely pushing the boundaries of what's possible in maritime autonomy. We are scaling our products to meet growing global demand. This role offers the rare combination of deep technical work and direct customer impact - you'll see our technology come to life on vessels around the world.
Would this job suit you?
If you share our mission, and you are driven to solve complex real-world problems with a team of like-minded experts, then reach out to the Greenroom team with your CV, and let us know why you're interested in the role:
[email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Technical Success Engineer position is now open for candidates interested in the Back Office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
