Job Description
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Technical Support
S
Softlink Global
Navi Mumbai, Maharashtra (+1 other)
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2 days agoFull–time
We’re looking for an ERP Implementation and Technical Support Executive, with 1 - 3 years of experience, to join our highly efficient Enterprise Software Support team.
Responsibilities
• Conducting ERP Implementation
• Providing Training to end-Users
• Providing Online/Onsite Support
• Testing new updates
• Preparing onboarding and implementation plan of action
• Increasing customer success rate
Desired Candidate Profile
• Having 1 - 3 years experience in Software/ERP Support
• Working experience in Logistics/ CRM / Accounts/ Freight Forwarding / Custom Broking / Warehouse domain
• Having good verbal & written communication skills
• Having prior experience working with Logi-Sys ERP, Logi-Sys Pro, Live Impex software will be an added advantage
About Astrum Labs
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/ and https://softlinkglobal.com/
At Astrum
• We obsess over user experience and delight
• We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
• We thrive on developing a culture of learning and continuous improvement, both for people and processes
• We invest in each other's growth
• We believe in complete transparency, open dialogue, and no hierarchies
• We make objective and data-driven decisions
• We believe in taking charge and getting it done
• We give a damn about our team's well-being and growth within the company
• We encourage experiments and creativity in Technology
• We want you to be able to lead your own team or a project once you are ready
• We want you to see our vision, and feel a part of our journey
Technical Support
S
Softlink Global
Navi Mumbai, Maharashtra (+1 other)
Apply
2 days agoFull–time
We’re looking for an ERP Implementation and Technical Support Executive, with 1 - 3 years of experience, to join our highly efficient Enterprise Software Support team.
Responsibilities
• Conducting ERP Implementation
• Providing Training to end-Users
• Providing Online/Onsite Support
• Testing new updates
• Preparing onboarding and implementation plan of action
• Increasing customer success rate
Desired Candidate Profile
• Having 1 - 3 years experience in Software/ERP Support
• Working experience in Logistics/ CRM / Accounts/ Freight Forwarding / Custom Broking / Warehouse domain
• Having good verbal & written communication skills
• Having prior experience working with Logi-Sys ERP, Logi-Sys Pro, Live Impex software will be an added advantage
About Astrum Labs
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/ and https://softlinkglobal.com/
At Astrum
• We obsess over user experience and delight
• We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
• We thrive on developing a culture of learning and continuous improvement, both for people and processes
• We invest in each other's growth
• We believe in complete transparency, open dialogue, and no hierarchies
• We make objective and data-driven decisions
• We believe in taking charge and getting it done
• We give a damn about our team's well-being and growth within the company
• We encourage experiments and creativity in Technology
• We want you to be able to lead your own team or a project once you are ready
• We want you to see our vision, and feel a part of our journey
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support position is now open for candidates interested in the Fresher Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
