Job Description
Key Responsibilities:
Handle incoming and outgoing customer calls related to loan products and services.
Provide accurate and clear information about various loan schemes, eligibility, and application processes.
Process loan applications efficiently and ensure timely follow-up for approval and disbursement.
Build and maintain strong relationships with customers to encourage repeat business and referrals.
Resolve customer queries promptly and maintain a positive customer experience.
Meet and exceed daily, weekly, and monthly loan sales targets.
Maintain detailed and accurate records of customer interactions and loan transactions.
Collaborate with the sales and operations teams to ensure smooth loan processing and customer satisfaction.
Desired Candidate Profile:
Bachelor's degree in any field (Finance or related field preferred).
1–2 years of experience as a Tele Caller, Loan Officer, or in a similar customer service or sales role.
Excellent communication and interpersonal skills with a customer-focused approach.
Strong problem-solving, analytical, and negotiation abilities.
Proficiency in computer applications, CRM systems, and data entry tools.
Ability to work under pressure in a fast-paced environment and meet strict deadlines.
High attention to detail and excellent organizational skills.
Positive attitude, teamwork spirit, and commitment to achieving goals.
Handle incoming and outgoing customer calls related to loan products and services.
Provide accurate and clear information about various loan schemes, eligibility, and application processes.
Process loan applications efficiently and ensure timely follow-up for approval and disbursement.
Build and maintain strong relationships with customers to encourage repeat business and referrals.
Resolve customer queries promptly and maintain a positive customer experience.
Meet and exceed daily, weekly, and monthly loan sales targets.
Maintain detailed and accurate records of customer interactions and loan transactions.
Collaborate with the sales and operations teams to ensure smooth loan processing and customer satisfaction.
Desired Candidate Profile:
Bachelor's degree in any field (Finance or related field preferred).
1–2 years of experience as a Tele Caller, Loan Officer, or in a similar customer service or sales role.
Excellent communication and interpersonal skills with a customer-focused approach.
Strong problem-solving, analytical, and negotiation abilities.
Proficiency in computer applications, CRM systems, and data entry tools.
Ability to work under pressure in a fast-paced environment and meet strict deadlines.
High attention to detail and excellent organizational skills.
Positive attitude, teamwork spirit, and commitment to achieving goals.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support position is now open for candidates interested in the Technician Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
