ob Description • * Copy of this Job Posting is MANDATORY to attend interview** Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users. Work Location: jaipur Shift Required: Shifts will be 24x7 in nature and can vary depending on geographies supported Eligibility Criterion: Bachelor's Degree/ Diploma (Minimum 15 years education req) Total Experience: 0-3 Yrs Required: Fresher / Experienced with good technical skills Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting English: Fluent