Job Description
We are currently hiring on behalf of one of our esteemed clients for the position of Business Support Coordinator – Technical Support based in Delhi.
Department: Technical Support / Customer Success
Location: Sarita Vihar Metro Station, New Delhi- 110044 (Only Local candidates of Delhi is acceptable)
Job Type: Full-time
Experience: 2.5 to 4 years. (Candidates with more than 5 years of experience are not eligible for this role)
Notice Period – Immediate Joiner, Min. can join within 10 days
Please note: Selected candidates will be required to provide a 3-year commitment to the company upon joining.
Skills:
• Backend resource with efficiency in keeping/maintaining the updated trackers in excel.
• Preferably from distributor background and good knowledge of excel and data management.
• Able to coordinate effectively with different verticals, internally.
Below is the deeper KRA for the candidate:
• Keep the Volume tracker. Understand and then start working on it.
• Keep the RMA tracker ready.
• Keep the track for orders on hold and flag to biz.
• Keep the POC tracker ready for use for BDM and biz team.
• Keep a quarterly record of cumulative rebate values to be given to partners under various quarterly schemes.
• Keep a record of COF and Stock holding cost per region/quarter, so that we can ascertain the MFP calls for that particular region.
• Track the Demo devices and assure the returns.
• Track the major billing which are stuck due to any reason.
Department: Technical Support / Customer Success
Location: Sarita Vihar Metro Station, New Delhi- 110044 (Only Local candidates of Delhi is acceptable)
Job Type: Full-time
Experience: 2.5 to 4 years. (Candidates with more than 5 years of experience are not eligible for this role)
Notice Period – Immediate Joiner, Min. can join within 10 days
Please note: Selected candidates will be required to provide a 3-year commitment to the company upon joining.
Skills:
• Backend resource with efficiency in keeping/maintaining the updated trackers in excel.
• Preferably from distributor background and good knowledge of excel and data management.
• Able to coordinate effectively with different verticals, internally.
Below is the deeper KRA for the candidate:
• Keep the Volume tracker. Understand and then start working on it.
• Keep the RMA tracker ready.
• Keep the track for orders on hold and flag to biz.
• Keep the POC tracker ready for use for BDM and biz team.
• Keep a quarterly record of cumulative rebate values to be given to partners under various quarterly schemes.
• Keep a record of COF and Stock holding cost per region/quarter, so that we can ascertain the MFP calls for that particular region.
• Track the Demo devices and assure the returns.
• Track the major billing which are stuck due to any reason.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Coordinator - Customer Success position is now open for candidates interested in the Helper Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
