Job Description
Do you want to work for Coupa Software
, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful. 2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:
• Providing 2nd level support on technical issues.
• Proficiently handles service requests and escalations within guidelines across Severity levels.
• Coordinate with the Operations teams on deployment and patch management.
• Work with other business units, including the Integration team, Operations, and Customer Success, as required...
, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful. 2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:
• Providing 2nd level support on technical issues.
• Proficiently handles service requests and escalations within guidelines across Severity levels.
• Coordinate with the Operations teams on deployment and patch management.
• Work with other business units, including the Integration team, Operations, and Customer Success, as required...
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Engineer position is now open for candidates interested in the Technician Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.