Job Description
Responsible for supporting day-to-day operations of the systems within the scope of the System

Administrators Team

• Assist customers with technical questions and concerns in a timely and efficient manner.

• Install and maintain all Windows Servers Hardware

and Software, as well as administer and ensure server availability.

• Perform security updates, optimizations, and daily reports, as well as server migration, cPanel,

and Plesk account migration.

• Meet SLAs like response and resolution times by collaborating with L2 Support.

• Troubleshooting windows servers and applications, as well as server space, memory, and CPU

consumption analysis.

• Troubleshooting mail server difficulties and mail-related issues.

• Perform daily backups of servers, ensuring that all necessary file system and system data is

successfully backed up to the appropriate storage location.

• Proactively manage Infrastructure services: Storage, Server, Cloud Workloads, Networking...