Job Description
Key Responsibilities
• Troubleshoot customer-reported issues related to software APIs cloud services networks system access.
• Manage resolve tickets across platforms ServiceNow JIRA Zendesk Freshdesk.
• Support SaaS product environments monitoring logs validating configurations escalating engineering when needed.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Engineer — Global IT position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
