Technical Support Engineer L1

: Tech Support

Troubleshooting technical issues related to CRM Software deployments

Speaking to clients to quickly get to the root of their problem and provide technical support

Providing timely and accurate customer feedback

Following up with clients to ensure the problem is resolved

Supporting the roll-out of new applications

Work collaboratively with team to enable growth and improve workflow

Testing and evaluating new technologies

Prior experience in technical cloud support, desktop support, or a similar role

Excellent interpersonal skills

Attention to detail and good problem-solving skills

Good written and verbal communication

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance

Experience:

total work: 1 year (Required)

Work Location: In person