Job Description
- Handles customer Technical query/ requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;
- May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy
-Provides accurate and timely information by fully investigating customer
enquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation;
6 Month Experience Required in International Technical Support Representative Voice Process
More about this Technical Support Executive job
Arise Solution is aggressively hiring for the job profile of Technical Support Executive for 10 open positions at Pune in Pune Station locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect?
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
