Job Description
Location: On-site | Open Positions: 4 | Age: 22–28 years
We are hiring Technical Support Associates for a technology project. Candidates should have basic technical knowledge, strong English communication, and a customer-first approach.
Responsibilities
Provide first-level technical support via call/chat/email
Troubleshoot basic hardware & software issues
Document cases and follow standard procedures
Escalate unresolved issues to senior teams
Maintain customer satisfaction and SLA compliance
Requirements
Basic understanding of computers & operating systems
Excellent spoken and written English
0–2 years of experience (freshers can apply)
Graduate/Diploma in IT or related field (preferred)
Office-based role; willingness to work in shifts if needed
Nice to Have
Prior tech support or BPO experience
Familiarity with commonly used IT hardware/software
Job Types: Full-time, Permanent
Pay: Up to ₹40,000.00 per month
Application Question(s):
Do you have basic Technical Knowledge?
Education:
Bachelor's (Required)
Language:
English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
