Job Description
Providing technical support to the clients via different modes i.e. telephonic, chat, Email etc.
Majorly handle the software support calls from the clients
Solve the queries related to tax return filing, bill print issue and re-installation of software
Handle software customer complaints and provide appropriate solutions & alternatives within the time limit
Secondary Job
Generate business & New Lead for the Company
Provide online software demonstration and self-support to the clients
Contacting potential clients via email, chat or phone
Skills
Basic knowledge of Computer Applications and software's
Troubleshooting, software and hardware configuration
Candidate must be good with English and Hindi communication skills along with pleasing personality.
Majorly handle the software support calls from the clients
Solve the queries related to tax return filing, bill print issue and re-installation of software
Handle software customer complaints and provide appropriate solutions & alternatives within the time limit
Secondary Job
Generate business & New Lead for the Company
Provide online software demonstration and self-support to the clients
Contacting potential clients via email, chat or phone
Skills
Basic knowledge of Computer Applications and software's
Troubleshooting, software and hardware configuration
Candidate must be good with English and Hindi communication skills along with pleasing personality.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
