Description
We are Looking for a Technical Support Executive who is spoken politely and will be able to analyze clients' problems and provide them with the best solution in a polite manner.
Roles & Responsibilities:
Answering phone calls & emails and providing exceptional customer service in a timely and efficient manner.
Providing problem analysis and resolving client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
Providing the customer with the best of solution
Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
Job Location: Jaipur, Rajasthan
Experience: Fresher
Timings : 10:00AM to 7:00PM
Salary: Salary as per industry standard.(No limitation for right candidate)
Required education: Any graduate or pursuing graduation.
Job Type: Full-time