Job Description
Exp: 0-3 years; Roles & Responsibilities
Handling technical support tickets Respond to service down alerts and notifications promptly Handling customer queries effectively Maintaining & providing constant support to clients as per the given SLAs Handling L1& Phone Support issues Handle tickets/live chats efficiently Required Skills Candidates with RedHat, MCSA Certification/Training or IT background to apply Good Communication Skills Ability to deal with client and their queries Logical Thinker Excellent interpersonal skills Salary
As per Industry Standards
Handling technical support tickets Respond to service down alerts and notifications promptly Handling customer queries effectively Maintaining & providing constant support to clients as per the given SLAs Handling L1& Phone Support issues Handle tickets/live chats efficiently Required Skills Candidates with RedHat, MCSA Certification/Training or IT background to apply Good Communication Skills Ability to deal with client and their queries Logical Thinker Excellent interpersonal skills Salary
As per Industry Standards
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
