Technical Support Executive

Futuresys Technologies Pvt ltd. Hiring Technical Support Executives

We are hiring candidates for Tech Support / Technical Support in Jaipur location.

Requirements

• Excellent Communication Skills

• International BPO experience preferable

• Ready to work in 24*7 shifts

• Technical Knowledge

• Any graduate

• Build customers interest in the services and products offered by the company

Salary

• Best in Industry

• Lucrative Incentives

Key Skills

• Troubleshooting the systems and network problems and diagnosing software faults

• Supporting and maintaining MS Server/Desktops and MS Exchange

• Technical Support Executive/Engineer, Unix, Windows, TCP/IP

• Installing and configuring computer hardware operating systems and applications

• Supporting the roll – out of new applications

• Prioritizing and managing many open cases at one time

• Rapidly establishing a good working relationship with customers and other professionals, such as software developers

• Monitoring and maintaining computer systems and networks

• Replacing parts as required

• Excellent Listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solutions.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 - ₹30,000.00 per month

Day range:

• Monday to Friday

Shift:

• Night shift

• US shift

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your Date of Birth?

• How many years of experience you have in international voice process.

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Preferred)

• Overnight Shift (Preferred