Job Description
• 0-3 years experience in a progressively responsible technical support or helpdesk role.
• Strong customer service background required.
• Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale.
• Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and CCNA, CCNP certification required.
• On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware and application, knowledge of MYSQL database
• Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls)
• Role Technical Support Engineer
• Ecommerce
• Functional Area IT Software - L1 Application Support
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Executive position is now open for candidates interested in the MIS Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
