Job Description
Job Description for Technical Support Engineer
Experience: Fresher
· Experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
· Experience with Windows/Linux/Mac OS environments.
· Ability to diagnose and troubleshoot Security issues.
· Should have basic concept of Network Functioning and Troubleshooting.
· Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)
· Excellent problem-solving and communication skills.
· Ability to provide step-by-step technical help, both written and verbal.
· Taking ownership of customer issues reported and seeing problems through to resolution.
· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
· Ensure all issues are properly logged.
Job Types: Full-time, Regular / Permanent
Salary: ₹100,000.00 - ₹150,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Shift:
• Day shift
Application Question(s):
• Have you done any additional course related to Hardware support ?
• Do you have knowledge of Hardware and troubleshooting ?
• Do you have knowledge of Network Functioning and Troubleshooting
Experience: Fresher
· Experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
· Experience with Windows/Linux/Mac OS environments.
· Ability to diagnose and troubleshoot Security issues.
· Should have basic concept of Network Functioning and Troubleshooting.
· Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)
· Excellent problem-solving and communication skills.
· Ability to provide step-by-step technical help, both written and verbal.
· Taking ownership of customer issues reported and seeing problems through to resolution.
· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
· Ensure all issues are properly logged.
Job Types: Full-time, Regular / Permanent
Salary: ₹100,000.00 - ₹150,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Shift:
• Day shift
Application Question(s):
• Have you done any additional course related to Hardware support ?
• Do you have knowledge of Hardware and troubleshooting ?
• Do you have knowledge of Network Functioning and Troubleshooting
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support | | Fresher position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
