Overview:We are seeking a full-time, on-site Technical Support Associate for our team in the Greater Kolkata Area. This role involves assisting customers with desktop computers, laptops, and various smart devices. You will troubleshoot issues and leverage your analytical skills to resolve queries and complaints. Providing outstanding customer service is a key component of this position.Qualifications:Strong technical support and troubleshooting skillsProficiency with desktop computers and smart devicesSolid analytical skillsExcellent customer support abilitiesOutstanding written and verbal communication skillsBachelor’s degree in Computer Science, Information Technology, or a related fieldPrior experience in a technical support roleFamiliarity with GWS, MS 365, Azure, AWS, and Google Cloud PlatformIf you are interested in this position, please reply via email and attach your updated resume.Shift Timing: +:30 AM - 6:30 PM / 11:00 AM - 8:00 PM
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Representative position is now open for candidates interested in the Technician Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.