Job Description
Hiring for Multiple MNC Bpo’s, One-day interview process, just 2 rounds of interview
Openings: Technical Support-Voice / Non-Voice
Technical Trouble Shooting
Hardware and Networking
IT Help Desk
Desktop Support
Technical Chat / Email Support
Application Support (Voice)
IT Trouble Shooting
Benefits:-
Day / UK / US Rotational Shifts
Two-way Transport
Unlimited incentive Structure
No registration Fees
Skills Required:-
Should be flexible with rotational Shifts
Manageable or Good English Communication Skills
Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
Candidates with Graduation Backlogs can apply.
Technical Support Responsibilities:-
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:-
Degree in Computer Science or Information Technology.
Certification in Microsoft, Linux, or Cisco is advantageous.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
Documents Required:-
Fresher:-
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID
Experience:-
Previous Companies Offer letter / relieving letter / one-month payslips
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID
• PLEASE DO REFER YOUR FRIENDS
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support|Voice|Non|Voice position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
