Technical Writer

💰 $5,120 - $8,192 (Est.) 📍 Clayton 🕐 3 days ago

Job Description

Qualifications
Bachelors Degree in IT or a related field
2-6 years of IT Technical Writing background
Strong attention to detail and organizational skills
Familiarity with Confluence and other content management systems
Proficiency in Microsoft Word and basic document formatting
Ability to work independently and manage time effectively
Excellent communication skills and the ability to collaborate with various stakeholders
Benefits
Pay: $30/hr -$35/hr
Responsibilities
We are seeking an IT Technical Writer to write up and format existing and new documents, processes, and procedures This will include troubleshooting resources, guides and articles to go into Service Now once SN is implemented
This role works inconjuction with the IT Manager and team
This is a temporary position designed to support the transition and organization of existing knowledge content into the ServiceNow Knowledge Base
Content Preparation: Take existing knowledge content from various sources and prepare it for submission into the ServiceNow Knowledge Base
Data Migration: Move content, ensuring accuracy and consistency during the transfer process
Tagging and Taxonomy: Apply basic tagging and taxonomy principles to categorize and organize content effectively
Style Consistency: Update Word documents to maintain a consistent style and format, ensuring all content is correctly formatted and accessible
Quality Assurance: Review and edit content to ensure clarity, accuracy, and relevance before submission
Job description
Job Title: IT Tech Writer

Pay: $30/hr -$35/hr

Location: Clayton, NC, Hybrid

Area Code: +1+, +84

ZIP Code: 27520

Start Date: Right Away

Keywords: #TechnicalWriter #ITTechWriter #InformationTechnology

Position Overview:

We are seeking an IT Technical Writer to write up and format existing and new documents, processes, and procedures This will include troubleshooting resources, guides and articles to go into Service Now once SN is implemented. This role works inconjuction with the IT Manager and team. This is a temporary position designed to support the transition and organization of existing knowledge content into the ServiceNow Knowledge Base.

Responsibilities:
• Content Preparation: Take existing knowledge content from various sources and prepare it for submission into the ServiceNow Knowledge Base.
• Data Migration: Move content, ensuring accuracy and consistency during the transfer process.
• Tagging and Taxonomy: Apply basic tagging and taxonomy principles to categorize and organize content effectively.
• Style Consistency: Update Word documents to maintain a consistent style and format, ensuring all content is correctly formatted and accessible.
• Quality Assurance: Review and edit content to ensure clarity, accuracy, and relevance before submission.

Qualifications:
• Bachelors Degree in IT or a related field
• 2-6 years of IT Technical Writing background
• Strong attention to detail and organizational skills.
• Experience with ServiceNow, particularly in knowledge management, is a plus
• Familiarity with Confluence and other content management systems.
• Proficiency in Microsoft Word and basic document formatting.
• Ability to work independently and manage time effectively.
• Excellent communication skills and the ability to collaborate with various stakeholders.

Preferred Skills:
• Experience with tagging and taxonomy in a knowledge management context.
• Previous experience in an IT role or knowledge management projects.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.

💡 Quick Summary

Seeking a career-building opportunity? The Technical Writer position is now open for candidates interested in the Content Writer Jobs sector. This role in Clayton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Content Writer Jobs is a plus.

Sponsored

Job Details

Company Name: Belcan

Frequently Asked Questions

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The expected salary for Technical Writer in Clayton is $5,120 - $8,192 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Technical Writer is an on-site position based in Clayton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Technical Writer. Previous experience in Content Writer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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