Job Description

About the role

We are looking for an experienced technical writer or an engineer with a writing background. As a content writer, you will collaborate with the engineering, product management, and customer success teams to write, review, edit, and deliver well-organized, user-friendly documentation of high

quality.

Job responsibilities

Create and update release notes, user guides, online help, and training materials

Review and ensure that the content is clear, correct, and easy to understand

Planning and delivering documents in alignment with the release deadlines

Working with the UX team to provide and review text content/tags for UI

Define documentation standards, style, and terminology

Required skills

Strong writing, reviewing, and editing skills.

Experience with authoring tools such as ClickHelp

Working knowledge of browser-based content editing technologies such as HTML, CSS, and

XML

Exposure to cloud-based app building platforms such as Salesforce, Amazon,

Familiarity with collaboration & source control software such as G-Suite, Confluence, Jira &

Git

Desired experience

5+ years in technical writing with a degree in BE/ BCA/ MCA/ BSc (Computer science) or 10+ years

in software engineering with strong, proven writing skill