Technical Writer III - Product Docs (Remote, CAN
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
As a Technical Writer III, you’ll write customer-focused product documentation that delivers the right content to the right user at the right time. You’ll work closely with other writers, content strategists, product managers, engineers, and UX designers to develop a deep understanding of complex products and set the example for best practices in user-centered technical writing.
What You’ll Do:
Produce high-quality documentation—new features, release notes, API docs, and more—to guide and educate customers.
Develop deep product knowledge through researching, partnering with SMEs, using the product, and leveraging your innate sense of curiosity and desire to figure things out.
Contribute to our writing team’s standards, processes, and best practices.
Build strong, cross-functional partnerships with designers, developers, and product managers.
Advise and assist other writers, and participate in collaborative content reviews.
Advocate for the customer in all aspects of your job.
Help define our team’s strategy and vision while also independently managing your own projects.
accommodation, please contact us at
recruiting@crowdstrike.com
for further assistance.
CrowdStrike Canada ULC is committed to equal pay for equal work in its compensation practices. The base salary range for this position in Canada is $100,000 - $175,000 CAD per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process are subject to background checks, including but not limited to criminal record, credit, and/or reference checks.