Technical Writer

We’re searching for an experienced technical writer to join our team and help take our customer focused products and services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. Ideal candidate will have a Bachelor’s/Master’s degree in a related field. This role requires preparation of context specific documents for end user support, organization support, project support, and marketing support.

5-7 + years of relevant core experience in technical writing is a must.

Roles and Responsibilities: • Research, outline, craft, and edit product and project specific content; collaborate with various internal and external stakeholders to deliver impactful content that is specific to the user context • Collaborate with subject matter experts to develop, organize, and write end user documentation, user guides, online help systems, training programs, release notes, operating procedures among other documents. • Create and maintain information architecture templates that uphold organizational standards • Develop content in diverse media forms for better usability, with a consistent voice across deliverables • Provide documentation based on the respective version of the products, describing product processes, visualized as text and/or flow charts. • Work proactively with Product/Projects teams to ensure that all information is technically accurate, comprehensive and in compliance with documentation standards. • Use content management system (CMS) to manage the lifecycle of documentation including draft, review, and publish phases. Skillset: • Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business's various types of content. • Passion for technology, communication and strong understanding of the industry and organization s mission. • Excellent command over written and verbal communication. • Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics. • Ability to identify issues, challenges, and gaps associated with the conten

Job Type: Full-time

Salary: Up to ₹871,72+.2+ per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 7 years (Preferred)

Speak with the employer

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