Description
Writers with 5+ years of experience with DITA XML & Oxygen authoring skills.
Experience working in networking / telecom / contact centre & educational background in engineering / computer applications preferred
• She / he should have created and delivered content for a few products end to end gone through a number of release cycles to know how a tech writer works through different stages of a release.
• Ability to read through feature specification documents, connect with relevant stakeholders across the globe, curate content from existing artefacts or from meetings / demos with feature owners or SMEs, follow style guidelines and create content for config guides, online helps, installations guides, release notes, etc.
• Understand content approval process and iterative reviews. Ability to persist, incorporate comments, refresh drafts, and ensure completion of activities under strict timelines.
• To work on a GUI product for now, but can be asked to do more complex documentation in the future.