Job Description
Resolve issues where resolution exists in CyberArk support documentation, knowledge management tool and/or knowledge base
· Collect information and escalate to CyberArk Tier 3 Support if the issue is not able to be resolved by Consultant.
· Respond to customer inquiries and technical problems through web portal, live sessions, email and telephone.
· Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired...
· Collect information and escalate to CyberArk Tier 3 Support if the issue is not able to be resolved by Consultant.
· Respond to customer inquiries and technical problems through web portal, live sessions, email and telephone.
· Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired...
💡 Quick Summary
Seeking a career-building opportunity? The Technician position is now open for candidates interested in the Technician Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
