Job Description
5080 Highlands Pkwy SE Ste B, Smyrna, GA 30082
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Find out how your skills align with the job description
Skills
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Full job description
We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.
The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry.
At KEH Camera, we’re passionate about making photography and videography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for everyone looking for photo or video gear, offering high-quality KEH Certified equipment at great prices while extending the life of gear for a global community of creatives.
Why Work at KEH Camera?
Be Part of the Fastest Growing Company Driving the Societal Explosion of Images and Video: Join a company that’s not just in the business of gear fueling creativity, empowering photographers and videographers, and shaping the future of images and videos. Whether you have a passion for the craft or the gear or neither, if you have inner passion for something you will find a home here!
Collaborate with Visionaries: Work alongside a team of passionate, dedicated individuals who live and breathe KEH and all that it stands is about. At KEH, innovation and growth aren’t just goals, they’re part of our DNA. Your ideas and contributions will be valued from day one.
Make a Real Impact: At KEH, you’re more than just an employee; you’re a key player in an exciting, ever-evolving industry, and a part of a special and rapidly growing company. Your work here directly influences an industry, as well as the lives and joys of countless people, and helps shape the future of the photo and video gear marketplace.
A Culture of Creativity and Learning: We support your personal and professional growth with continuous learning, training, and career advancement opportunities. Whether you’re a photography enthusiast, a tech expert, or a truly curious person, we’ll help you grow your skills and expertise.
The Technician Supervisor is responsible for supervising a team of repair technicians to ensure production targets, backlog health, and quality standards are met. This role focuses on coaching technicians to remain on task, achieve on-target performance, and make sound repair decisions while reinforcing KEH repair values. The Technician Supervisor balances people leadership with hands-on repair support and day-to-day operational execution.
Location
On-site Smyrna, GA -this is an on-site one
What You Will Do:
Supervise and coach a team of approximately 10 apprentice technicians
Coach technicians to achieve on-target percentage, throughput, and quality expectations
Actively manage and coach backlog flow, aging, and prioritization
Keep technicians on task and aligned with daily repair priorities
Perform hands-on camera and lens repairs as needed to support backlog flow and quality
standards
Explain repair decision-making, quality expectations, and efficiency tradeoffs to technicians
Balance hands-on repair work with supervision and training responsibilities
Conduct regular one-on-one check-ins focused on skill development and progression
Ensure proper bench, desk, and tool setup for all direct reports
Enforce and model SS standards across apprentice work areas
Enforce SOPs, safety standards, and KEH repair expectations
Track training progression and readiness for expanded repair responsibilities
Monitor quality trends and address rework or repeat issues through coaching
Use NetSuite tools and other internal KEH systems to support workflow, backlog tracking, and reporting
Skills Needed to be Successful:
Demonstrated camera repair experience
Fundamental camera repair techniques
Comfortable working within the NetSuite system and ability to learn KEH internal systems
Strong coaching, communication, and organizational skills
Ability to articulate expectations and hold others accountable
Work Hard, Play Hard:
Enjoy a hard-working and fast-paced environment where your work is celebrated and where you can commit your energy and efforts alongside like-minded individuals who are focused on building and growing a great company and winning.
Physical Demands:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, twist, bend, sit, use hands, handle, or feel objects, tools, or controls, and reach with hands and arms. Ability to lift 40lbs. May be required to lift overhead. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Benefits:
Comprehensive medical, dental, and vision plans
HAS and FSA Accounts
Short and Long term disability
Company provided life insurance
401(k) and company match
Paid vacation, sick days and holiday
Options for Pet Insurance and Legal Services
Discounts of camera gear
Equal Opportunity Employer:
KEH Camera is an Equal Opportunity Employer that does not discriminate on the basis of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, ****** orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law based on race, color, religion, sex, age, ****** orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive; additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Professional business references and a background screening will be required for all final applicants selected for a position.
If you need assistance or an accommodation due to a disability, you may contact kaustin@keh.com.
KEH Camera is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate, even if KEH Camera hires the candidate.
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If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at Indeed
Profile insights
Find out how your skills align with the job description
Skills
Do you have experience in Training & development?
Full job description
We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.
The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry.
At KEH Camera, we’re passionate about making photography and videography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for everyone looking for photo or video gear, offering high-quality KEH Certified equipment at great prices while extending the life of gear for a global community of creatives.
Why Work at KEH Camera?
Be Part of the Fastest Growing Company Driving the Societal Explosion of Images and Video: Join a company that’s not just in the business of gear fueling creativity, empowering photographers and videographers, and shaping the future of images and videos. Whether you have a passion for the craft or the gear or neither, if you have inner passion for something you will find a home here!
Collaborate with Visionaries: Work alongside a team of passionate, dedicated individuals who live and breathe KEH and all that it stands is about. At KEH, innovation and growth aren’t just goals, they’re part of our DNA. Your ideas and contributions will be valued from day one.
Make a Real Impact: At KEH, you’re more than just an employee; you’re a key player in an exciting, ever-evolving industry, and a part of a special and rapidly growing company. Your work here directly influences an industry, as well as the lives and joys of countless people, and helps shape the future of the photo and video gear marketplace.
A Culture of Creativity and Learning: We support your personal and professional growth with continuous learning, training, and career advancement opportunities. Whether you’re a photography enthusiast, a tech expert, or a truly curious person, we’ll help you grow your skills and expertise.
The Technician Supervisor is responsible for supervising a team of repair technicians to ensure production targets, backlog health, and quality standards are met. This role focuses on coaching technicians to remain on task, achieve on-target performance, and make sound repair decisions while reinforcing KEH repair values. The Technician Supervisor balances people leadership with hands-on repair support and day-to-day operational execution.
Location
On-site Smyrna, GA -this is an on-site one
What You Will Do:
Supervise and coach a team of approximately 10 apprentice technicians
Coach technicians to achieve on-target percentage, throughput, and quality expectations
Actively manage and coach backlog flow, aging, and prioritization
Keep technicians on task and aligned with daily repair priorities
Perform hands-on camera and lens repairs as needed to support backlog flow and quality
standards
Explain repair decision-making, quality expectations, and efficiency tradeoffs to technicians
Balance hands-on repair work with supervision and training responsibilities
Conduct regular one-on-one check-ins focused on skill development and progression
Ensure proper bench, desk, and tool setup for all direct reports
Enforce and model SS standards across apprentice work areas
Enforce SOPs, safety standards, and KEH repair expectations
Track training progression and readiness for expanded repair responsibilities
Monitor quality trends and address rework or repeat issues through coaching
Use NetSuite tools and other internal KEH systems to support workflow, backlog tracking, and reporting
Skills Needed to be Successful:
Demonstrated camera repair experience
Fundamental camera repair techniques
Comfortable working within the NetSuite system and ability to learn KEH internal systems
Strong coaching, communication, and organizational skills
Ability to articulate expectations and hold others accountable
Work Hard, Play Hard:
Enjoy a hard-working and fast-paced environment where your work is celebrated and where you can commit your energy and efforts alongside like-minded individuals who are focused on building and growing a great company and winning.
Physical Demands:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, twist, bend, sit, use hands, handle, or feel objects, tools, or controls, and reach with hands and arms. Ability to lift 40lbs. May be required to lift overhead. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Benefits:
Comprehensive medical, dental, and vision plans
HAS and FSA Accounts
Short and Long term disability
Company provided life insurance
401(k) and company match
Paid vacation, sick days and holiday
Options for Pet Insurance and Legal Services
Discounts of camera gear
Equal Opportunity Employer:
KEH Camera is an Equal Opportunity Employer that does not discriminate on the basis of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, ****** orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law based on race, color, religion, sex, age, ****** orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive; additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Professional business references and a background screening will be required for all final applicants selected for a position.
If you need assistance or an accommodation due to a disability, you may contact kaustin@keh.com.
KEH Camera is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate, even if KEH Camera hires the candidate.
Explore other jobs
Discover opportunities beyond KEH, Inc.
Tower Climber
Allstates Consulting Services
Atlanta, GA 30332
$22 - $40
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Watchmaker -- Fulltime Onsite
Often responds within 3 days
SwissWatchExpo
Atlanta, GA 30305
From $75,000
a year
Aircraft Maintenance Mechanic
Equinoxx Aviation Services
Lawrenceville, GA 30046
$28 - $40
an hour
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at Indeed
💡 Quick Summary
Seeking a career-building opportunity? The Technician Supervisor (Repair Department) position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.