Job Description
Wells Fargo is seeking a Technology Business Systems Associate...
In this role, you will:
• Participate in researching and evaluating complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area
• Evaluate basic technical business problems that can be resolved with automated systems ranging from basic to moderate levels of complexity
• Receive direction from supervisors and assist in development of guidelines for the use of result tracking systems
• Coordinate project plans, schedules, and budgets within technology business systems operations
• Interact with experienced Business Systems Consultants on revising existing automated systems that are cost effective and meeting business requirements
• Work with user groups to provide training, resolve questions, assess user needs, and make necessary changes to the database
Required Qualifications US:
• 6+ months of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications, International:
• Experience in Business Systems Data, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications: Job Expectations: Responsibilities:
• Provide Support for Retail and Servicing production support teams.
• Retail and/ or Servicing Business and System Awareness
• Initial Triage on the PROD tickets
• Defect Management
• Effective communication with Stake Holders.
Essential Qualifications
• University degree in related discipline (Any Graduation |BE | B. Tech | BCA | B.Sc. CS)
• 1 to 3 years of relevant Production Support knowledge demonstrated through one or a combination of the following: work experience,
• training, military experience, education.
• Need to be flexible for rotational / Night Shifts
Desired Qualifications
• Knowledge and understanding of Mortgage Retail Originations and Fulfillment.
• Knowledge and understanding of the Retail | Servicing applications.
Other Desire Qualifications
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• Outstanding problem solving and decision-making skills.
• Ability to develop partnerships and collaborate with other business and functional areas.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, ****** orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process
💡 Quick Summary
Seeking a career-building opportunity? The Technology Business Systems Associate position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
