Job Description
Global Banking and Markets Technology group (GBAMT) provides end-to-end technology solutions for Global Banking and Markets businesses including Treasury, Trade Finance, Credit, Payments, Transaction Banking, Equities Trading, Prime Brokerage, Fixed Income, Currencies, Commodities, Derivatives and Structured Products. In addition, GBAMT also provides technology solutions across several horizontal functions including Sales, CRM, Electronic Trading, Trade Work Flow, Pricing, and Market Risk Middle office, Collateral Management, Credit Risk, Post-trade confirmation, Settlement and Client services for Trading, Capital Markets, and Wealth Management businesses.GBAMT is engaged in over 800 applications and across the complete spectrum of Application Development and Production Support. GBAMTs type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies. GBAMT India team is doing extensive work in several regulatory, strategic and initiatives programs. GBAMT has also established a strong partnership with the GBAM operations team in India to deliver automation and functional enhancements to the applications that they are using.Job DescriptionThe individual will be responsible for providing Level 2 production support for Pega based applications within Global Wholesale Banking technology team. The role requires excellent communication, debugging and Triage skills.ResponsibilitiesProvide Level 2 Support for Pega Based Applications (Banking Domain)Drive triage calls for significant and high priority issues.Understand end to end application architecture and configurations.Work closely with Level 3 / Dev partners as integral member of agile development.Work closely with DevOps to review planned/emergency releases and escalate any potential stability issues.Perform Application Resiliency Certification testing.Understand and manage batch processing including running, debugging and restoring any issues with the batchDrive incident management change management problem management, BCP
💡 Quick Summary
Seeking a career-building opportunity? The Technology Operations Specialist II | GBS position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.