Job Description
Job Description:
Job Title - Technology Service Specialist
Location – Pune, India
Role Description
Management and operation of SMTP Backbone Infrastructure which includes
Working with internal and external entities
Effective Multitasking and reporting
Ability to learn new skills through self-learning
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Management and operation of SMTP Backbone Infrastructure which includesSMTP Internet gatewaysEmail Gateway anti-spam and anti-virus productsEmail distribution list managerCyrus based IMAP serviceSMIME email encryption gateways
• Working with internal and external entities:Working with vendors and service providers to resolve software/hardware problems on SMTP Backbone InfrastructureWorking with external organization to resolve problems with sending receiving secure emailsWorking with group IT Security, Internal Audit, Compliance and Governance teamsHandling Problem Tickets and covering Changes
• Drive projects related toProcess improvementProactive operational and infrastructure risk mitigationIT Audit requirements
• People skillsTransparent Team WorkTeam managementStructured upward & downward communicationTraining skills
• Communication skillsGood command in EnglishAbility to work with diverse global teams
• Effective Multitasking and reporting
• Ability to learn new skills through self-learning
• Ability to join rotating weekend on-call schedule
Your skills and experience
Experience of atleast 10 years working (of which 5 years must be as L2/L3 working with SMTP email gateways and related infrastructure running on Linux/Unix platform.)
Essential Technical Skills:
• ITIL incident and Problem management
• Proven experience with SMTP protocol
• Java.
• Expert knowledge on Signing and Encryption using SMIME and PGP
• Expert knowledge on open source and commercial implementations of Sendmail
• Sentrion appliances and Mail Stream Manager policy engine
Proofpoint anti-spam appliances
Good to have
Experience of atleast 10 years working (of which 5 years must be as L2/L3 working with SMTP email gateways and related infrastructure running on Linux/Unix platform.)
Essential Technical Skills:
• ITIL incident and Problem management
• Proven experience with SMTP protocol
• Java.
• Expert knowledge on Signing and Encryption using SMIME and PGP
• Expert knowledge on open source and commercial implementations of Sendmail
• Sentrion appliances and Mail Stream Manager policy engine
• Proofpoint anti-spam appliances
• Working knowledge of Knowledge base tools
• Creation and maintenance of Knowledge based articles
• Maintenance of support portal and support
• Domain name service, specifically ISC bind
• Proven experience with Cyrus IMAP
• Proven experience with OpenLDAP
• Totemo Trust mail
• LDAP
• SMIME based email encryption and familiarity with Totemo appliances
• Working knowledge on OpenSSL tool kit for Unix/Linux
• Proven experience with Unix/Linux Operating Systems (SuSE Linux, RedHat and/or CentOS )
• Proven experience with Unix TCP/IP networking
• Mailman open source list manager
• Proven experience with Unix scripting languages (Perl, shell, Python)
• Good experience of PostgreSQL
• Good experience and knowledge of Apache web server
• Practical experience and exposure with 'People Management' responsibilities
• Experience with Outlook, MS Exchange 2007 or newer
• Certification:- ITIL ( Basics )
• Strong written and verbal communication skills.
• Working knowledge of IT applications, network infrastructure technology and the application of security components and corresponding interfaces
• Secure Mail Management Platform
• GRID (database)
• WebSSO
Professional and Personal Qualifications
Degree or higher in relevant discipline (e.g. Computer Science, Engineering).
Previous experience on working in Email service environment on Unix System platforms.
Certifications: in SMTP/Unix/Linux system administration.
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
Job Title - Technology Service Specialist
Location – Pune, India
Role Description
Management and operation of SMTP Backbone Infrastructure which includes
Working with internal and external entities
Effective Multitasking and reporting
Ability to learn new skills through self-learning
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Management and operation of SMTP Backbone Infrastructure which includesSMTP Internet gatewaysEmail Gateway anti-spam and anti-virus productsEmail distribution list managerCyrus based IMAP serviceSMIME email encryption gateways
• Working with internal and external entities:Working with vendors and service providers to resolve software/hardware problems on SMTP Backbone InfrastructureWorking with external organization to resolve problems with sending receiving secure emailsWorking with group IT Security, Internal Audit, Compliance and Governance teamsHandling Problem Tickets and covering Changes
• Drive projects related toProcess improvementProactive operational and infrastructure risk mitigationIT Audit requirements
• People skillsTransparent Team WorkTeam managementStructured upward & downward communicationTraining skills
• Communication skillsGood command in EnglishAbility to work with diverse global teams
• Effective Multitasking and reporting
• Ability to learn new skills through self-learning
• Ability to join rotating weekend on-call schedule
Your skills and experience
Experience of atleast 10 years working (of which 5 years must be as L2/L3 working with SMTP email gateways and related infrastructure running on Linux/Unix platform.)
Essential Technical Skills:
• ITIL incident and Problem management
• Proven experience with SMTP protocol
• Java.
• Expert knowledge on Signing and Encryption using SMIME and PGP
• Expert knowledge on open source and commercial implementations of Sendmail
• Sentrion appliances and Mail Stream Manager policy engine
Proofpoint anti-spam appliances
Good to have
Experience of atleast 10 years working (of which 5 years must be as L2/L3 working with SMTP email gateways and related infrastructure running on Linux/Unix platform.)
Essential Technical Skills:
• ITIL incident and Problem management
• Proven experience with SMTP protocol
• Java.
• Expert knowledge on Signing and Encryption using SMIME and PGP
• Expert knowledge on open source and commercial implementations of Sendmail
• Sentrion appliances and Mail Stream Manager policy engine
• Proofpoint anti-spam appliances
• Working knowledge of Knowledge base tools
• Creation and maintenance of Knowledge based articles
• Maintenance of support portal and support
• Domain name service, specifically ISC bind
• Proven experience with Cyrus IMAP
• Proven experience with OpenLDAP
• Totemo Trust mail
• LDAP
• SMIME based email encryption and familiarity with Totemo appliances
• Working knowledge on OpenSSL tool kit for Unix/Linux
• Proven experience with Unix/Linux Operating Systems (SuSE Linux, RedHat and/or CentOS )
• Proven experience with Unix TCP/IP networking
• Mailman open source list manager
• Proven experience with Unix scripting languages (Perl, shell, Python)
• Good experience of PostgreSQL
• Good experience and knowledge of Apache web server
• Practical experience and exposure with 'People Management' responsibilities
• Experience with Outlook, MS Exchange 2007 or newer
• Certification:- ITIL ( Basics )
• Strong written and verbal communication skills.
• Working knowledge of IT applications, network infrastructure technology and the application of security components and corresponding interfaces
• Secure Mail Management Platform
• GRID (database)
• WebSSO
Professional and Personal Qualifications
Degree or higher in relevant discipline (e.g. Computer Science, Engineering).
Previous experience on working in Email service environment on Unix System platforms.
Certifications: in SMTP/Unix/Linux system administration.
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
💡 Quick Summary
Seeking a career-building opportunity? The Technology Service Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
