Technology Services Lead | GBS IND

💰 ₹18,000 - ₹28,800 (Est.) 📍 Hyderabad 🕐 3 days ago

Job Description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

This position is part of Technology Infrastructure Services (TIS) organization and falls under Enterprise cloud platforms team(ECP).

Enterprise Cloud Platforms Team (ECP):

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

Job Description

Seeking for experienced technology services lead having hands-on experience on cloud technologies, should have managed large scale hybrid cloud operations and SRE teams in previous roles. Looking for someone who can understand business requirements, well versed with Incident, change, request management and have relevant experience in collaborating with multiple stake holders to drive organization level strategies.

Responsibilities
• Experienced professional who leads by example and hands-on with cloud technologies.
• Minimum 4+ yrs experience in managing large scale IAAS, PAAS Operations/SRE teams
• 5+ yrs hand-on experience on any CSP platforms(Azure, GCP, AWS)
• Competent with CI/CD tools,
• Proficient in IAM, network concepts, cloud native services with infrastructure management as core competency
• Experience in infra-automation tools and general programming languages – Ansible, Java, python, etc.
• Understanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principals.
• 2+ years hands-on experience with IaC(Terraform)
• 6+ years of experience with shell or Python scripting
• Experience with monitoring tools such as Prometheus or Dynatrace, as well as cloud native tools like Azure Monitor and Log Analytics
• Experience with CI/CD tools such as git and Jenkins, familiarity with using a GitOps model
• Understanding of cost management, inventory management, FinOps model
• Well versed with SDLC, Agile processes and CI/CD tools, Microservices
• Well versed with ITIL process including incident, change and request management
• Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
• Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
• Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must

Requirements

Education

B.E. / B.Tech / M.E. / M.Tech / MCA

Experience Range

+-12 years

Certification if any NA

Foundational Skills
• Experienced professional who leads by example and hands-on with cloud technologies.
• Minimum 4+ yrs experience in managing large scale IAAS, PAAS Operations/SRE teams
• 5+ yrs hand-on experience on any CSP platforms(Azure, GCP, AWS)
• Competent with CI/CD tools,
• Proficient in IAM, network concepts, cloud native services with infrastructure management as core competency
• Experience in infra-automation tools and general programming languages – Ansible, Java, python, etc.
• Understanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principals.
• 2+ years hands-on experience with IaC(Terraform)
• 6+ years of experience with shell or Python scripting
• Experience with monitoring tools such as Prometheus or Dynatrace, as well as cloud native tools like Azure Monitor and Log Analytics
• Experience with CI/CD tools such as git and Jenkins, familiarity with using a GitOps model
• Azure/GCP/AWS, Linux, Terraform, Ansible, CICD, Shell/python scripting

Desired Skills
• Understanding of cost management, inventory management, FinOps model
• Well versed with SDLC, Agile processes and CI/CD tools, Microservices
• Well versed with ITIL process including incident, change and request management
• Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
• Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
• Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must
• Programming(Java/Python/Golang)
• Microservices, REST API’s

Work Timings

6:30 AM -3:30 PM and 12:30PM -+:30 PM with weekend support / on-call support

Job Location

Hyderabad, Chennai

💡 Quick Summary

Seeking a career-building opportunity? The Technology Services Lead | GBS IND position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

Sponsored

Job Details

Company Name: Bank of America

Frequently Asked Questions

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The expected salary for Technology Services Lead | GBS IND in Hyderabad is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Technology Services Lead | GBS IND is an on-site position based in Hyderabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Technology Services Lead | GBS IND. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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