Job Description
• Respond to inbound tickets and queries of customers.
• Build lasting relationships with customers, and other team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Thrive department productivity and quality standards.
• Establishing new, and maintaining existing, relationships with customers.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns
Requirements
• Good communication in Hindi & English
• Willing to do both day & night shift
Job Types: Full-time, Fresher
Salary: ₹13,000.00 - ₹15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Application Question(s):
• Are you a fresher?
Language:
• English (Required)
• Hindi (Required)
Speak with the employer
++1-XXXXXXXXXX
• Build lasting relationships with customers, and other team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Thrive department productivity and quality standards.
• Establishing new, and maintaining existing, relationships with customers.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns
Requirements
• Good communication in Hindi & English
• Willing to do both day & night shift
Job Types: Full-time, Fresher
Salary: ₹13,000.00 - ₹15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Application Question(s):
• Are you a fresher?
Language:
• English (Required)
• Hindi (Required)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Tele Caller | BPO Executive |Freshers position is now open for candidates interested in the BPO Jobs sector. This role in Kannur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
