Job Description
Introduction
At VCIS Technology, we prioritise the act of enriching customer interaction over everything else. We’re looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.
Objectives of this role
• Understand customer psyche and record both successful and unsuccessful sales methods
• Handle huge volumes of outbound telecalling
• Improve organisational efficiency through diligent observation skills as a telecaller
• Help the company grow by finding opportunities in customer requirements
• Resolve complaints, provide solutions and follow up with customers
Responsibilities
• Memorise scripts and customise them for the clients as per the situation while telecalling
• Foster relationships with existing clients, and build a rapport with potential clients
• Make reports and documentation based on conversations that took place during telecalling
• Report the analysis and observation to the team lead
• Adhere to organisational guidelines and methodology while telecalling
• Generate sales by making cold calls to active or old clients
Required skills and qualifications
• Bachelor’s degree or high school diploma
• Strong communication skills and command of the English language
• Previous experience in a telecaller job or similar role
• Data entry skills to complement the telecalling work
• Ability to close sales through the right negotiation skills
Preferred skills and qualifications
• Research skills for telecalling and reaching out to new clientele
• Proven track record of being a telecaller and conducting sales through the telephone
• Ability to switch the communication style based on social cues and conversational hints
• Knowledge of CRM software programs and telephone systems is a big bonus
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
• Fixed shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Required)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
At VCIS Technology, we prioritise the act of enriching customer interaction over everything else. We’re looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.
Objectives of this role
• Understand customer psyche and record both successful and unsuccessful sales methods
• Handle huge volumes of outbound telecalling
• Improve organisational efficiency through diligent observation skills as a telecaller
• Help the company grow by finding opportunities in customer requirements
• Resolve complaints, provide solutions and follow up with customers
Responsibilities
• Memorise scripts and customise them for the clients as per the situation while telecalling
• Foster relationships with existing clients, and build a rapport with potential clients
• Make reports and documentation based on conversations that took place during telecalling
• Report the analysis and observation to the team lead
• Adhere to organisational guidelines and methodology while telecalling
• Generate sales by making cold calls to active or old clients
Required skills and qualifications
• Bachelor’s degree or high school diploma
• Strong communication skills and command of the English language
• Previous experience in a telecaller job or similar role
• Data entry skills to complement the telecalling work
• Ability to close sales through the right negotiation skills
Preferred skills and qualifications
• Research skills for telecalling and reaching out to new clientele
• Proven track record of being a telecaller and conducting sales through the telephone
• Ability to switch the communication style based on social cues and conversational hints
• Knowledge of CRM software programs and telephone systems is a big bonus
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
• Fixed shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Required)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Tele Caller Executive position is now open for candidates interested in the Telecaller Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.