Job Description
Job details
No matching job preferences
Salary
₹1,80,000 - ₹2,40,000 a month
Job type
Full-time
Regular / Permanent
Shift and schedule
Morning shift
Day shift
Monday to Friday
Full Job Description
Customer Support Executive Requirements: • A bachelor’s degree. • Excellent interpersonal and written and oral communication skills. • Knowledge of CRM systems. • Computer skills. • Knowledge of mediation and conflict resolution techniques is preferable. Customer Support Executive Responsibilities: • Answer phone calls in a more professional manner and provide information about products and services as required by the callers • They are responsible for taking ownership on customer complaints and give a call back post resolution. • Render administrative support to other customer care team members when the need arises, or as instructed • Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly • Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark • Identify tasks critical to keeping customer satisfaction levels in check • Ensure maximized productivity and minimized costs.
Must know HINDI/ENGLISH/TAMIL
Job Types: Full-time, Regular / Permanent
Salary: ₹180,000.00 - ₹240,000.00 per month
Schedule:
Day shift
Monday to Friday
Morning shift
Speak with the employer
++1
Hiring Insights
Hiring 10+ candidates for this role
No matching job preferences
Salary
₹1,80,000 - ₹2,40,000 a month
Job type
Full-time
Regular / Permanent
Shift and schedule
Morning shift
Day shift
Monday to Friday
Full Job Description
Customer Support Executive Requirements: • A bachelor’s degree. • Excellent interpersonal and written and oral communication skills. • Knowledge of CRM systems. • Computer skills. • Knowledge of mediation and conflict resolution techniques is preferable. Customer Support Executive Responsibilities: • Answer phone calls in a more professional manner and provide information about products and services as required by the callers • They are responsible for taking ownership on customer complaints and give a call back post resolution. • Render administrative support to other customer care team members when the need arises, or as instructed • Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly • Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark • Identify tasks critical to keeping customer satisfaction levels in check • Ensure maximized productivity and minimized costs.
Must know HINDI/ENGLISH/TAMIL
Job Types: Full-time, Regular / Permanent
Salary: ₹180,000.00 - ₹240,000.00 per month
Schedule:
Day shift
Monday to Friday
Morning shift
Speak with the employer
++1
Hiring Insights
Hiring 10+ candidates for this role
💡 Quick Summary
Seeking a career-building opportunity? The Tele Caller Executive position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.