Tele Caller Executive
>Strong communicationabilities>Exceptional communicationand the capacity to switch up speakingapproach>The capacity to adjust tochallenging circumstances>Having afirm understanding of the products or services the businessprovides>Ability to listen and solveproblems>Ability to cope withrejection while remainingcalm>Outstanding capacity to manageconflicts and address grievances duringnegotiations>Answering phones andexplaining the products and services offered by thecompany.>Contacting existingcustomers as well as prospective customers usingscripts.>Obtaining customerinformation and other relevantdata.>Maintaining the database of thecustomers on a regular basis.>Askingquestions to the customer and understanding theirspecifications.>Ability to toleratestress and pressure.
Skills :
capacity to manage conflicts,ability to cope with rejection,strongcommunication abilities,client communication,clientmanagement,exceptional communication,ability to listen and solveproblems,address grievances during negotiations,communication andinterpersonal skills,remaining calm under pressure,firmunderstanding of products/services,ability to switch up speakingapproach,ability to adjust to challenging circumstances