Job Description
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Job type
Full-time
Shift and schedule
Day shift
Benefits
Pulled from the full job description
Cell phone reimbursement
Provident Fund
Full Job Description
Roles and Responsibilities:
1. Manage large amounts of inbound and outbound calls in a timely manner
2. Follow communication “scripts” when handling different topics
3. Answer all their questions
4. Keep records of all conversations in our call centre database in a comprehensible way
5. Frequently attend educational seminars to improve knowledge and performance level
6. Meet personal/team qualitative and quantitative targets
Qualification:
1. Previous experience in a customer support role
2. Strong phone and verbal communication skills along with active listening
3. Familiarity with CRM systems and practices
4. Customer focus and adaptability to different personality types
5. Ability to multi-task, set priorities and manage time effectively
Fluency in both, verbal and written communication (Hindi and English)
Job Type: Full-time
Salary: ₹100,000.00 - ₹250,000.00 per year
Benefits:
Cell phone reimbursement
Provident Fund
Schedule:
Day shift
Speak with the employer
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Hiring Insights
Hiring 2 candidates for this role
💡 Quick Summary
Seeking a career-building opportunity? The Tele Communicator position is now open for candidates interested in the MIS Executive sector. This role in ahemdabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
