Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Education and Experience

Graduate and 1 year experience of outbound telecalling in BPO / Telesales / Telemarketing.
Desired Candidate Profile

Good Communication Skills (Hindi / English)
Perks and Benefits

PF, ESIC
Incentives (Based on Performance)
Contact: +91-XXXXXXXXXX (HR)

*Work From Office*

6 Days working

Office Location: Sarita Vihar, New Delhi

Job Type: Full-time

Salary: ₹12,500.00 - ₹15,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Education:

Bachelor's (Required)
Experience:

Telecalling/telesales: 1 year (Required)